Administration Assistant

Contact person for this position: Ronel Bakker

Job overview:
My client, a leader in the Travel Industry is looking for an Administration Assistant to start as soon as possible and join their team in Cape Town. They are a team of innovative, experienced and ambitious go-getters passionate about sharing Africa’s best with travellers from all around the world.

They specialises in bespoke luxury safari travel in Southern and East Africa, and Drive South Africa - Africa’s leading online rental car comparison and booking engine.

time-management skills and general knowledge of Southern and/or East Africa.

**Responsibilities**:

- Create itineraries in WETU for the team of consultants.
- Issue of all travel documentation - Itineraries, Vouchers, flights, etc.
- Check availability of requested suppliers.
- Make provisional bookings, including the holding of flights.
- Confirm bookings and issue of flights.
- Ensure all dietary and special requests are noted with suppliers.
- Reconfirm all travel services for all clients due to travel.
- Assist with loading of bookings into the Reservations System.
- Assist with Invoicing.
- Assist with updating of CRM.
- Assisting the Product, Marketing and Sales Team with any ad-hoc duties.

Knowledge and experience required:

- Travel and Tourism Degree
- Computer literate - MS Office / Google Workplace
- Tourplan and WETU system knowledge an advantage
- 2+ years’ experience in the tourism industry specifically in the inbound safari industry
- 2+ experience in an administrative/sales support role within the tourism industry

Skills and Attributes:

- Excellent written and verbal communication skills
- Superior interpersonal and organisation skills
- Ability to meet deadlines, accept challenges and work under pressure
- Driven sales and customer service skills
- Capable of self-management & self-actualization
- Highly flexible with ability to work in a fast-paced and dynamic environment
- Diligent, high degree of perseverance and attention to detail
- Excellent problem solving skills

**Salary**:
Market related depending on experience