Debt Collections Agent

2 weeks ago


Pretoria, South Africa Triple Advanced Investments Full time

**BRIEF DESCRIPTION OF JOB**:

- Ensure proper and clear correspondence with debtors via phone when working call campaigns and securing debit order repayment arrangements on correct debtors salary dates.
- Ensure the proper notes is made on various systems of all communication with debtors.
- Ensure customer contact details are correct after confirming details with the customer.
- Ensure that various daily / weekly / monthly targets are achieved
- Ensure all Collection Policies are adhered to e.g. Debit Order Mandates etc.

**COMPETENCIES/QUALIFICATIONS/SKILLS REQUIRED**:

- Grade 12
- At least 1 year previous Debt Collection experience required
- Computer Literate
- Be able to work under pressure
- Adaptable to fast-changing situations
- Excellent Communication Skills
- Excellent Telephone Etiquette
- Excellent Negotiation skills
- Goal / Target driven

**MEASUREMENTS**
- Ensure daily / weekly / monthly matters worked targets are achieved
- Ensure daily / weekly / monthly Debit Order targets are achieved
- Ensure daily / weekly / monthly Rand Value targets are achieved
- Ensure Quality Control Scores are achieved

**Job Types**: Full-time, Permanent

**Salary**: R3,500.00 - R4,000.00 per month

**Experience**:

- Collection: 1 year (preferred)



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