Debarment Specialist

**Introduction**

Metropolitan is one of the oldest financial services brands in South Africa. With a 116-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

**Role Purpose**

Ensure the debarment process is carried out effectively as per legislation and business requirements.

**Requirements**:

- Degree in Business or related
- FSCA recognised full qualification
- FAIS Key Individual Regulatory Exam Level 1 passed
- FAIS Representative Regulatory Exam Level 5 passed
- 5+ years’ experience in a long-term insurance sales environment as Key Individual
- 3-5+ years’ relevant management experience
- Knowledge of the Financial Services Industry legislation especially the Long Term Insurance Act, FAIS and FICA
- Honesty and Integrity
- Fully Fit and Proper

**Duties & Responsibilities**
- Deliver timeously working in a cross-functional and multi-disciplinary environment
- Reviewing of all debarments for the business as required
- Conducting the determination of debarment within the required timelines
- Providing feedback and outcomes of debarment to the financial adviser and compliance
- Use case law and/or all relevant resources available to assist with decision making and to ensure you remain relevant in industry
- Provide all outcomes to all stakeholders through clear and timeous communication
- Monitor, troubleshoot and escalate any delay is the debarment process
- Take responsibility on the reporting of all debarment cases for Metropolitan
- Provide clear guidance on debarment matters and processes to the business as requested
- Provide guidance on the policies and procedures that pertain to debarment process and legislation
- Keep abreast of new debarment legislation changes and impact on the business
- Consult with stakeholders and deliver on identified deadlines to ensure business continuity
- Demo new processes or legislation to stakeholders as required and document feedback
- Contribute input and present at forums, Manco’s and planning sessions on the core capabilities, root causes and trends identified from operational engagements
- Define fair and innovative support practices to build rewarding relationships and allows team to provide exceptional client service
- Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
- Build strong relationships by providing specialist know-how and leadership to others, expressing positive expectations
- Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members
- Identify growth and development needs, and schedule interventions to enable ongoing development, training and personal growth
- Ensure alignment to the Channel Scorecard
- Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans

**Competencies**
- Leads Change and Innovation
- Business Acumen
- Client/Stakeholder Commitment
- Drive for Results
- Collaboration
- Impact and Influence