Call Centre Agent I
4 weeks ago
About us, purpose, experience and qualifications
**about us**:
MotoVantage, formed through a partnership between FirstRand Group and The Hollard Insurance Company, brings you innovative vehicle insurance products at competitive prices as add-ons to any finance agreement. We are seeking to recruit a Call Centre Agent within our Engine Room department.
**purpose**:
To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer needs and business objectives are met.
**experience and qualifications**:
- Minimum Qualification - Grade 12
- Preferred Qualification - Relevant Diploma
- Experience - 1-3 years Call Centre Agent Experience
- Person must not be an unrehabilitated insolvent
- **additional requirements**:
**responsibilities**:
- Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service
- Demonstrate teamwork as a valued team player
- Assess own performance through seeking timely and clear feedback and request training where appropriate
- Contribute to innovation by finding faster and more accurate ways of working
- Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
- Build and maintain stakeholder relationships
- Address customer needs in order to meet or exceed customer expectations
- Act responsibly with work related resources to contribute to cost containment
- Resolve customer queries received through inbound calls
- Answer inbound calls in the eBucks call centre to provide product and service information to customers
-
Call Centre Agent
2 weeks ago
Johannesburg, South Africa i-Talk Financial Services Full timeThe Blutrain Group are looking to employ Driven Outbound Call Centre Agents Outbound call centre agents selling cellular contracts. - Achieving sales targets. - Responsible for processing all correct information and finalizing sales. - Adhering to sales team standards checklist skills. - Possess exemplary sales skills. **Requirements**: - 6 Months...
-
Call Centre Agent
1 week ago
Johannesburg, South Africa i-Talk Financial Services Full time**Call Centre Agents Needed** **Requirements**: - Matric OR Grade 11 Term 4 report - Computer Literate - Well Spoken - Between 18 to 29 years of Age - Vaccinated - Contributing to and driving sales by effectively calling clients. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct...
-
Call Centre Team Leader
3 weeks ago
Johannesburg, South Africa I-talk Full timeA well-established company based in Randburg require a self-motivated, target driven individual to join our call Centre as a Team Leader, to manage a team of 10-15 call centre agents. All applicants must have previous outbound call centre experience. As a Team Leader you must be able to support your Team. The Team Leader will be responsible for all success...
-
Call Centre Agent
3 weeks ago
Johannesburg, South Africa i-Talk financial services Full timeCall Centre Agents Required **Requirements**: - Matric OR Grade 11 Term 4 report - Computer Literate - Well Spoken - 3 to 6 months’ outbound sales experience. **Job Description**: - Contributing to and driving sales by effectively calling clients. - Achieving sales targets - Ensuring your product knowledge is passed on to clients. - Responsible for...
-
Call Centre Agent
4 weeks ago
Johannesburg, South Africa People Dimension Full time**Job Description/Duties**: - Call Centre Agent for an IT Services and Repair Centre. **Minimum Requirements**: - Matric - Call Centre Agent, with experience. - IT Sector knowledge. - Excellent English communication skills and customer service.
-
Call Centre Agent
3 weeks ago
Johannesburg, South Africa Merchants SA Full timeAre you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our internattional contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre Experience -...
-
Call Centre Agent I
3 weeks ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...
-
Call Centre Agent I
3 weeks ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...
-
Call Centre Agent I
2 weeks ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...
-
Call Centre Agent I
3 weeks ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...
-
Call Centre Manager
2 weeks ago
Johannesburg, South Africa I-talk Full timeSenior Sales Managers wanted I-talk Financial Services based in Randburg is looking to fill the above mentioned posts. **_Qualifying criteria: _** - Coordinate Sales floor - Manage Team leader and their Teams - Compile reports daily - Liaise with QA managers to ensure quality standards are met - Set up calibration when necessary - Delegate work accordingly...
-
Call Centre Agent
3 weeks ago
Johannesburg, South Africa Ciazcon Consulting Full time**CALL CENTRE AGENT**: - Ciazcon Consulting- Published- September 5, 2024- Location- Johannesburg, South Africa- Category- Customer Service / Reservations / Telecalling- Job Type- Full-time**Description**: Currently we are searching for a Call Centre Agent for Johannesburg, South Africa. Responsibilities of this Post: - Answering incoming calls from...
-
Call Centre Agent
1 week ago
Johannesburg, South Africa BASHR Consulting Full time**Job Details**: **Department** **Information Technology** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R200 000 - R300 000 per annum** Are you an extraordinary Call Centre Agent? Do you have a high degree of self-motivation...
-
Call Centre Agent I
3 weeks ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure customer...
-
Call Centre Agent I
3 weeks ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...
-
Call Centre Agent I
3 weeks ago
Johannesburg, South Africa FirstRand Full timeAbout us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To action incoming or outgoing customer calls, electronic communications and queries as per agreed standard operating procedures to ensure...
-
Call Centre Agent(For Lead Warming)
4 weeks ago
Johannesburg, South Africa i-Talk Financial Services Full time**Call Centre Agents Required** We are looking for competitive lead warming agents between the age of 18 - 28 to generate new business by contacting potential customers. The goal is to build up strong positive relationships, to ensure growth attainment and increase our companies’ reputation. If you have a passion for sales and looking for a job...
-
Call Centre Agent
3 weeks ago
Johannesburg, South Africa Nova Connect Full time**FULL JOB DESCRIPTION** **Join our Randburg team! Call Centre Lead Generation Agent Wanted. Earn through uncapped commission model.You will receive a R3 000 sign on bonus should you pass training.** **THE JOB AT A GLANCE** **The Call Centre Agent (Warm Up/Lead Generation) in the Insurance Industry.** **WHAT WILL YOU DO?** **Call clients and get their...
-
Customer Services Agent
3 weeks ago
Johannesburg, South Africa Call Centre Staffing Full timeGauteng, JHB - Central - R7 100 Basic Salary (Shift allowance, medical aid, funeral cover) Our client, a leading BPO is recruiting for customer services agents to manage international customer queries - billing, rate plan queries, technical support and troubleshooting, retentions and upselling. **Requirements**: 6 Months Call Centre Customer Services...
-
Centre Agent Call Centre
4 weeks ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 69104 **Job Type** - Permanent **Job Title** - Centre Agent Call Centre **Computer Skills** - Microsoft **Industry** - Service **City** - Johannesburg (CBD) **Province** - Gauteng - Handle telephone queries. - Record all calls received. - Attend to all claims queries received for the Funds. - Utilising the documents system correctly...