Client Relationship Manager

3 weeks ago


Johannesburg, South Africa DPT Recruitment Full time

**Job Purpose**

The purpose the Client Relationship Manager is to grow the loan book and monitor, plan, coordinate, implement and manage all activities related to the development of housing from acquisition through construction completion and permanent loan conversion.

**Key Performance Areas**

**Project Management**
- Develop project indicators and methodologies to determine ongoing performance of projects
- Develop and implement a central project management system (including identification, implementation and oversight of necessary IT support tools)
- Develop projects framework and procedures to assist with the project evaluations
- Develop and implement cost-effective and efficient systems
- Ensure that technical financial and administrative matters are effectively addressed
- Provide technical input into Lending projects where project expertise is of relevance (e.g., targets and indicators)
- Monitor time and project cost schedules to safeguard the project budgets
- Prepare and monitor project budgets and cash flow projections
- Manage the project executive planning cycle plans with well-articulated documentations and presentations
- Research and gather relevant information relating to projects
- Oversee the monitoring and evaluation of projects across Lending Department

**Relationship Management**
- Client engagements to manage relationships, retain and acquire new business
- Internal and external stakeholder engagements (Auditors, Legal teams, credit etc.)
- Private Public Partnership engagements

**Reporting**
- Prepare projects financial accounting, contract payments, lender and funder reporting requirements in a timely manner
- Direct the implementation of the work program by preparing projects reports including information and follow up of findings and recommendation
- Undertake data analysis for reporting purposes (e.g., annual reports board reports
- Prepare and present reports (e.g., sales, vacancy and occupancy reports) to Executive, board committees, and others as requested

**Competencies**
- Change Management
- Corporate Governance
- Managing
- Organising
- Tactical and Operational Planning
- Excellent organisational and time management skills
- Advanced skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs
- Exceptional verbal, written and interpersonal communication skills

**Job Specific Competencies**
- Project Management
- Analytical Skills
- Build Collaborative Relationships
- Communication Skills
- Financial Management
- Job Knowledge/Technology
- Negotiating & Problem Solving
- Organisation & Industry Awareness
- Results Orientation
- Service/Customer Orientation

**Requirements**:
**Qualifications**
- Minimum Requirement: BCom Finance or accounting or Building Environment or a Diploma in Project Management

**Preferred Qualification**
- A post graduate qualification will be an added advantage

**Experience**
- Minimum Requirement: 5 7 years experience in Finance/Banking
- Experience in both banking and built environment is preferred
- Preferred Requirement: Above experience in a financing construction or property development environment



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