Marketer
4 days ago
To establish and maintain relationships with existing and prospective clients on behalf of Universal Pathology Laboratory in order to grow the company’s brand market share and services.
**JOB KNOWLEDGE**
Laboratory information systems
Laboratory standards operating procedures and processes
Marketing and sales knowledge
Knowledge of pathology and lab environment
Computer Literate
Minimum 2 years marketing experience
Previous marketing experience in the medical field
**KEY PERFORMANCE AREAS**
Contributes to planning and developing a marketing strategy for UPL in order to promote the image, brand awareness and services of the organisation.
- Establishes and maintains effective relations and personal contact with existing and prospective clients including medical doctors in private/public practice, as well as key suppliers and service providers to ensure loyalty to the UPL brand
- Proactively marketing and selling UPL services to existing and prospective customers to grow UPL market share.
- Participates in and represents UPL in marketing events such as CME’S, Wellness Days to promote the image and services of the organisation.
- Assists with product/service orientation and training of laboratory administrative staff to ensure they are familiarised with relevant laboratory/medical technology related terminology and telephone etiquette.
- Services as first point of contact between UPL and customers to address a range of queries and complaints pertaining to laboratory services in order to ensure swift resolution of issues and feedback to customers
- Providing a feedback loop to all departments within their territory to ensure maintenance of high levels of customer service
- Completion and submission of reports on a weekly basis to Managers to provide information regarding customers
**COMPETENCIES**
Attention To Detail
Communication
Customer Orientation
Ethical behaviour
Flexibility
**Must have a valid drivers license and own vehicle**
**Job Type**: Temp to perm
Application Question(s):
- Do you have your own vehicle?
License/Certification:
- Drivers License (required)
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