Sales Account Executive

2 weeks ago

Pretoria, South Africa OA Media Group Full time

You will be responsible for maintaining and developing a customer portfolio, with a keen focus on account management in order to capitalise on customer relationships, follow up leads/ quotes and maximise the potential for growth of the business.

Industries: Media, Branding; Signage & Print; Graphic Design; Advertising & Marketing

**MINIMUM POSITION REQUIREMENTS**
- Be able to work remotely independently
- 3+ years of sales experience
- Fluent / proficient English (written and verbal)
- Proficient mathematics arithmetic (calculating job costings on quotes is essential - you will be expected to be comfortable working with numbers)
- Highly computer literate. Must have good knowledge of Microsoft Office
- Experience using Pastel / Sage
- Strong customer service skills and experience
- Strong communication skills
- Have valid driver’s license & own transport

**Advantageous**:

- Experience in the media industry
- Outgoing & enjoy working with people
- Ability to work independently

**Personal Requirements**:
**DUTIES & KEY PEFORMANCE AREAS**

**Sales & Administration**:

- Maintain and achieve agreed sales targets.
- Adhere to key performance indicators.
- Develop good product knowledge and commercial / industry awareness.
- Oversee enquiries received (including logging enquiries, updating, amending, managing entries to reflect current status).
- Generate quotes and follow up quotes according to company policy in a timely manner.
- Plan and organise on a daily basis to ensure that all enquiries and quotes are properly logged ready for follow up, and that a weekly sales plan with priorities, goals and achievements can then be formulated.
- Liaise with design and production staff to ensure all quotes that have been accepted / orders are adhering to company protocol and delivered on schedule.
- Build a customer database.
- Maintain the customer relationship management system.
- Ensure that our product/service offering is maximised to existing customers and that cross selling is attempted.
- Assist with maintenance and further development of the sales and marketing plan, to develop the customer base.
- Contribute towards the continued development of sales/marketing literature.
- Assist external sales representative (s) with processing quotations and providing costs.

**Customer Service**:

- Ensure the service provided to current customers is to a high standard.
- Develop a key account management concept for relevant customers and ensure that they are contacted on a regular basis.
- Provide advice and guidance to customers in the correct selection of products or services for their projects / needs.
- Assist in the process to obtain feedback on a regular basis (e.g quotes not accepted & reporting reasons to management)
- Manage customer complaints in a timely and professional manner.
- Respond promptly to customer enquires in accordance with company procedure.
- Maintain a positive and professional attitude with customers at all times.
- Build relationships with customers (keeping contact with existing and potential clients)
- Liaising with the production and design team at all times to ensure customers’ requirements and expectations are met.

**IDEAL CANDIDATE (S) ATTRIBUTES**:

- Self-motivated, hard-working and ambitious with high standards
- Team player that can help motivate and inspire work colleagues to deliver the same standards, and instill a desire to achieve company objectives / increase company revenue.
- The ability to work under pressure in a fast-paced environment
- Excellent time-management skills
- Logical, systematic, practical thinking
- Task-orientated, deadline-driven.
- Amazing attention to detail.
- Great multi-tasker.
- Be teachable & willing to learn.
- Must be accountable, responsible, honest, punctual, presentable.

**RENUMERATION**:
Package will be a basic R8000.00 with 5% commission structure on new client landing and targets met.

**Job Types**: Full-time, Commission, Permanent

**Salary**: R8,000.00 per month

**Experience**:

- Sales: 1 year (required)

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