Collections Consultant

Must have collection 2 years +
- Problem Solving Skills.
- Demonstrable Communication Skills.
- Self Motivated.
- Utilize collection strategies (often designed by employee) to locate right parties in order to negotiate payment arrangements on high collectibility or value accounts.
- Negotiate payment terms and methods when right party is reached. The process often requires reviewing the account information in database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.
- Overcome stalls and objections & suggest money sources for debt payment.
- Utilize payment options (credit cards, direct checks) and secure this information so that administrative services can process.
- Negotiate settlements outside of normal guidelines, authorize credit bureaus deletions, negotiate payment arrangements over a longer span of time than normal, take accounts out of treatment (close accounts) within certain guidelines.
- May advise management regarding collection strategy effectiveness for various portfolios.
- May help resolve higher level disputes.
- Take escalated calls from level I and II collectors.
- Performs other duties as assigned.
- Must be able to work on multiple systems and as a fast pace.

**Job Type**: Temp to perm
Contract length: 6 months

**Salary**: R6,000.00 - R10,000.00 per month

Ability to commute/relocate:

- Century City, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Collections: 2 years (required)

Application Deadline: 2023/02/15