Junior Retail Advisor

4 weeks ago

Cape Town, South Africa Burnt Studios Full time

**JUNIOR RETAIL ADVISOR - V&A WATERFRONT**
**About us**

Burnt was founded in the summer of 2018 by Pierre & Andriana Cronje. The couple decided to merge their love for fitness and fashion with a range of high-quality performance activewear that’s both functional and fashionable and aimed exclusively at those who live and love an active lifestyle.

The Burnt team has grown exponentially over the past couple of years, into a young, dynamic, and vibrant group of people with a shared goal and vision for the brand

Our team at the **V&A Waterfront Store, Cape Town** are looking for a dedicated Junior Retail Advisor to join our team.
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- **What you’ll be doing**:

- Ensure high levels of customer satisfaction through excellent sales service.
- Ascertain customers’ needs and wants.
- Welcome and greet customers.
- Informing customers about sales, promotions, and policies.
- Recommend and display the items to the customers according to their taste and style.
- Maintain the quality of services provided to the customers.
- Maintain friendly and good relations with the customers.
- Manage point-of-sale processes.
- Actively involved in the receiving of new shipments.
- Keep up to date with product information.
- Accurately describe product features and benefits.
- Follow all company policies and procedures.
- Deal with complaints in a patient and helpful manner.
- Provide information and other services such as handling returns of merchandise.
- Maintain outstanding store condition and visual merchandising standards.
- Maintain a fully stocked store.
- Maintain a clean and orderly environment in the store.
- Receiving, unpacking, and arranging new shipments from suppliers and vendors.
- Arranging and labeling goods on the display shelves.
- Pricing, labeling, and barcoding when needed.

**What it will take**:

- Proven working experience in retail sales.
- Basic understanding of sales principles and customer service practices.
- Commercial awareness.
- Solid communication and interpersonal skills.
- Customer service focus.
- Friendly, helpful, confident, and engaging personality.
- Basic administration skills.
- Good physical endurance.
- Own transport to our store in V&A Waterfront Store is required.
- Must be based in Cape Town.

**What your schedule will look like**:

- Shift times:
08:30am-05:30pm
12:00pm-09:00pm
- Two days off per week

**Job Type**: Permanent

Application Question(s):

- What is your notice period?
- Please share the link to your LinkedIn profile (if you have one).

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