Store Manager

3 months ago


Umhlanga, South Africa Logic 360 Group Full time

**Job Specification**:
**Key Performance Areas**:
**Customer Centricity**
- Development a service ethic culture within the store environment
- Implementation of a customer service improvement action plan as per the mystery shopper report - Internal & external customer relationship building
- In store coaching and on-going training of skills

**People Leadership**
- Appropriate customers centric stores staff recruited.
- Performance management including meaningful IPA’s, regular one-on-ones and completed performance reviews.
- Staff held accountable with recognition, reward, sanction, and discipline.
- Development of staff through coaching and training sessions
- Translation and communication of business objectives, policies, and procedures

**Delivery of targets in turnover, profitability, visual merchandise & control**
- Daily sales tracking of each employee
- Understand income statement and manage expenses.
- Track Stock availability according to customer needs
- Understand & manage in store controls.
- Housekeeping and visual merchandising
- ** Use of key retail disciplines in management of the store**:

- Understand and deliver trading density
- Deliver basket size targets
- Salary to sale ratio’s (staff planning)
- ** Minimum Requirements**:

- ** Experience**:

- Minimum 5 years’ retail experience
- Minimum of 12 - 18 months management experience
- ** Qualifications**:

- Complete Matric/Grade 12
- Tertiary Retail Qualification will be to your advantage.
- ** Additional Requirements**:

- Knowledge of relevant Industrial Relations (IR) Law & initiate enquiries
- Understanding of profit and loss (income) statements
- Good understanding of the retail environment and brands
- Administration and stock management
- Stock management
- Merchandising and housekeeping
- In-Store Recruitment
- ** Competencies**:

- Meeting Deadlines
- Minimising Risk
- Setting Directions
- Planning & Organising
- Resolving Conflict
- Documenting Facts
- Seizing Business Opportunities


  • Store Manager

    2 weeks ago


    Umhlanga, South Africa The Pantry Convenience store Full time

    We are looking for a reliable, dedicated and hard working individual. Someone who can bring their skills and experience into our store management. **Following skills required**: - Staff Management - Staff Rosters - Attendance Keeping - Staff Performance - Upselling and communication - Stock control - Store Management - Customer Service - Problem...

  • Store Manager

    3 months ago


    Umhlanga, South Africa The Medellin Cartel Full time

    RESPONSIBILITIES Customer Service - Deliver excellent service to ensure high levels of customer satisfaction and ensure that every customer has a great experience. - Guide and motivate the sales team to meet their target and objectives by training and mentoring staff. - You will also ensure that your store exceeds sales goals and that means overseeing all...

  • Store Manager

    3 months ago


    Umhlanga, South Africa CG Recruitment (Pty) Ltd Full time

    We are seeking a motivated and experienced Store Manager to oversee the daily operations for our client based in Umhlanga. **Key Responsibilities**: - **Team Management**: - Recruit, train, and supervise store staff. - Schedule employee shifts and manage payroll. - Provide ongoing coaching and development to team members. - Foster a positive work...

  • Store Manager

    3 months ago


    Umhlanga, South Africa VODACOM Full time

    **Job description** We are looking for a strong leader; someone who is passionate about coaching and developing a high-performing team **Responsibilities**: - Overseeing the daily operations of the store - Managing Stock levels - Dealing with customer queries and complaints - Meeting & exceeding Store Targets - Motivating the sales team - Undertake store...

  • Retail Store Manager

    3 months ago


    Umhlanga, South Africa The Vine Partners (Pty) Ltd Full time

    A retail store manager is responsible for overseeing the daily operations and performance of a retail establishment. Their primary goal is to ensure the store runs smoothly, achieves sales targets, and provides excellent customer service. **Duties will include**: **Staff Management**: - Manage the sales staff and customer liaison. - Ensure sales staff are...

  • Retail Store Manager

    3 months ago


    Umhlanga, South Africa Arivu Recruitment and Consulting Full time

    _**Location: Umhlanga (Gateway Mall)**_ - **Remuneration: R16 000,00 CTC + commission. Provident Fund and Medical Aid (part of CTC).**_ - **Reporting to: General Manager**_ **SKILLS & EXPERIENCE**: - Pastel Evolution Retail POS (must have). - Excel and outlook (must have). - Stock management. - Cash management. - Retail Store management. - RFID system...


  • Umhlanga, KwaZulu-Natal, South Africa Arivu Full time

    Job SummaryArivu is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of store appearance and organization.Key ResponsibilitiesCustomer Service: Provide...


  • Umhlanga, South Africa Arivu Full time

    JOB PURPOSE: Providing excellent customer service to clients, and performing all activities associated with selling, stocking and ordering merchandise. The incumbent is target driven in order to reach maximum sales. KEY PERFORMANCE INDICATORS: • Store target and personal target. • UPI (Unit Per Transaction). • Conversion rate. • Compliance with...

  • Retail Store Manager

    3 months ago


    Umhlanga, South Africa The Joblink Full time

    Contact person for this position: Amori Prinsloo **Our client is urgently looking for the expertise of a Retail Store Manager with luxury brand experience to join their team.** COMMENCEMENT DATE ASAP AREA Umhlanga KZN- Gateway Mall REPORTING TO General Manager **SKILLS /EXPERINCE REQUIRED**: - Pastel Evolution Retail POS “must” - Excel and...

  • Store Admin Manager

    3 months ago


    Umhlanga, South Africa Logic 360 Group Full time

    **Main Purpose**: - To ensure the highest standards of customer service is delivered and sales turnover targets met through effective people. - management and enforcement of retail disciplines at store level. The successful individual will be responsible for the store. - administration function and will be an assistant to the Store Manager. **_ Line...

  • Store Manager

    2 months ago


    Umhlanga, South Africa Indgro Multi Services Group Full time

    **Introduction** Our Client, a leader in the Retail Industry, is seeking to employ a Store Manager to join their dynamic team. Applicants need to reside in the Umhlanga area. **Duties & Responsibilities** Responsible for the overarching experience in the store, including Food Hygiene Management, Store Cleanliness, Perfect Store Merchandising, Fixture...

  • Stores Manager

    3 months ago


    Umhlanga Rocks, South Africa 123NET Full time

    **Job Summary: Store Manager** The Store Manager plays a crucial role in ensuring the accurate and efficient management of stocks in our stores, maintaining correct stock entries in a timely manner, and implementing protocols to safeguard company inventory. This position is integral to our supply chain, as it directly impacts the timely and efficient...

  • Store Manager

    3 months ago


    Umhlanga Rocks, South Africa The Foschini Group Full time

    **Job ID**:17855**Position Type**:Full-Time**Job Function**:Store Management & Field**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:KwaZulu-Natal**Location**:KZN All Areas**Suburb**:Sunningdale (Umhlanga Rocks)Position Description: The Store is in need of achievement-orientated **Store Manager** with excellent customer service and...

  • Retail Store Manager

    3 months ago


    Umhlanga Rocks, South Africa Arivu Recruitment and Consulting Full time

    Title: Retail Store Manager Location: Umhlanga (Gateway Mall) Remuneration: R16 000,00 CTC + commission. Provident Fund and Medical Aid (part of CTC). Reporting to: General Manager SKILLS & EXPERIENCE: - Pastel Evolution Retail POS (must have). - Excel and outlook (must have). - Stock management. - Cash management. - Retail Store management. - RFID...


  • Umhlanga, South Africa Arivu Recruitment and Consulting Full time

    SKILLS /EXPERINCE REQUIRED**:Pastel Evolution Retail POS “must” ** Excel and outlook “must” **Stock management ** Cash management **Retail Store management ** RFID system knowledge **Working with budgets and targets ** Merchandizing experience **Attention to detail ** Accuracy DUTIES WILL INCLUDE: Staff Management**:Manage the sales staff and...


  • Umhlanga, South Africa Curiska (Pty) Ltd Full time

    Key Responsibilities1. Store Maintenance:Oversee daily operations, keep the store clean, handle deliveries, and restock shelves.2. Sales/Transactions:Process transactions, support cashing up, and meet sales goals.3. Customer Service:Assist customers, provide product info, and update on promotions.4. General Duties:Open/close the store, manage housekeeping,...


  • Umhlanga, South Africa Curiska Full time

    Key Responsibilities1. Store Maintenance:Oversee daily operations, keep the store clean, handle deliveries, and restock shelves.2. Sales/Transactions:Process transactions, support cashing up, and meet sales goals.3. Customer Service:Assist customers, provide product info, and update on promotions.4. General Duties:Open/close the store, manage housekeeping,...


  • Umhlanga, KwaZulu-Natal, South Africa The Corporate Circle Full time

    Job Summary:The Corporate Circle is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations team, you will be responsible for managing a small team and creating a positive and customer-focused environment.Key Responsibilities:Manage a small team of retail staff to achieve sales targets and...


  • Umhlanga, South Africa F and G Sourcing Specialist Full time

    Our **FMCG/Retail Client** is currently looking for a **Retail Team Leader** based in **Umhlanga** **Must reside in Umhlanga surrounding area** The Team Leader is responsible for the overseeing of the store as a whole. Experience in retail and some junior managing experience, such as a supervisor or assistant manager. **R7000- R8300**depending on...

  • Brand Ambassador

    3 days ago


    Umhlanga, KwaZulu-Natal, South Africa Browns The Diamond Store Full time

    About Browns The Diamond StoreWe are a renowned family-owned business that has been crafting exquisite diamond jewellery since 1934. Our commitment to excellence has made us the first choice for South African diamond jewellery, and we take pride in offering a professional environment in the luxury jewellery market.Job SummaryWe are seeking a highly motivated...