E-learning Support Internship

**E-LEARNING SUPPORT INTERNSHIP**
Region: Mowbray, Cape Town
To start: TBC
- At Masthead, our passion is keeping businesses in business. As a national supplier of risk management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can only be achieved through the calibre of people we employ - people who are client focused, set themselves high standards of delivery and have a willingness to go the extra mile._

**Position summary**:
In this role, we are looking to hire an intern to assist with support queries relating to online learning as well as proofreading online content.

**Please note that this position is an in-office position.**

**Duties and responsibilities**:

- Proofreading.
- Assisting clients with queries regarding their online profiles, e.g., account activation, password resetting.
- Other administrative tasks relating to our Masthead Learning Centre.

**Qualifications**:

- Degree in language, linguistics or similar.

**Essential technical experience**:

- Working experience with Microsoft Office, especially PowerPoint, Word, SharePoint and Outlook.
- Proofreading and copyediting skills.

**Beneficial experience but not essential**:

- Experience with online learning platforms, such as Moodle.
- Knowledge of the financial services industry.

**Behavioural qualities**:

- Have excellent verbal and written communication skills.
- Be self-motivated.
- Shows curiosity and interest in investigating technology.
- Problem-solving skills.
- Be able to work in a team environment and easily collaborate with peers.
- Attention to detail.
- Excited to learn more.
- Takes initiative and wants to add value.

Ability to commute/relocate:

- Mowbray, Western Cape: Reliably commute or planning to relocate before starting work (required)