Nail Technician

2 weeks ago

Cape Town, South Africa Belmond Full time

As a Spa Nail Technician at Mount Nelson, A Belmond Hotel, you enhance the guest experience by providing immersive, therapeutic, and ambient service that elevates relaxation and tranquillity to a new level. In this role, you will provide the highest quality services and products to guests. If you’re looking to develop your skills and be part of the future of luxury, this is your moment.
**Primary Responsibilities Include**:

- Offer recommendations for at-home nail care and product use based on client needs.
- Conduct thorough client consultations to determine nail care needs, preferences, and any concerns.
- Customize treatments to meet individual client expectations, ensuring satisfaction with both the service and the results.
- Maintain a professional demeanour, providing high levels of customer service while addressing any issues or concerns promptly.
- Identify signs of nail or skin conditions and advise clients on the appropriate course of treatment.
- Maintain a deep understanding of current nail care trends and techniques to stay relevant in the luxury spa market.
- Maintain up-to-date knowledge of spa products and services, offering recommendations for enhancing treatments.
- Promote retail nail care products to clients as appropriate, supporting overall sales goals.
- Maintain inventory of nail care products and supplies, notifying management of the need for replenishment.
- Work collaboratively with other spa staff to maintain a calm, clean, and professional spa environment.
- To assist in the absence of a spa therapist from time to time delivering variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner.

**Requirements**:
**What You Bring**:

- Ability to create a welcoming and relaxing atmosphere, communicate effectively with guests, and provide personalized attention to meet their individual needs and preferences
- Strong understanding of health and safety regulations and protocols related to spa services
- High level of professionalism and ethics; ability to adhere to professional standards, maintain confidentiality, and demonstrate ethical conduct in interactions with guests.
- Minimum of 2 years of experience in providing nail care services, preferably within a luxury spa or high-end salon environment.
- Demonstrated expertise in a variety of manicure and pedicure techniques, including but not limited to, gel nails, poly gel, and nail art.

**Benefits**:
**What We Offer**:
At Mount Nelson, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

- Competitive basic salary and benefits
- Loyalty and recognition rewards programs
- Employee Assistance & Wellness programs

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

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