Sales Associate
5 months ago
**What you will love doing in this role**
**Manage the customer journey account opening and order processing**
- Ensure Customers are greeted on entry. Ensure that her immediate need is ascertained
- Ensure products are visually displayed as in that of the catalogue
- NTF customers are to be encouraged / incentivised to open an account
- Ensure pricing is correct on product and ascertain customers ATB
- Provide customer assistance with regards to instalment payments, query resolution, order processing and goods returned
- Ensure that the customer services and support service level agreements are in place and are achieved
- Ensure a professional, polite, and efficient service is offered by acting as an ambassador
- Ensure customers are assisted at self -help kiosks
- Facilitate daily administration duties aligned to customer service, vetting, order and query resolution
- Ensure you meet business objectives whilst maintaining a high level of customer satisfaction when marketing and creating Showroom awareness
**Product knowledge and pricing management**
- Ensure that you are up to date with the catalogue and Homechoice Products specific to your product category
- Ensure that you are aware of product features and benefits, including Electronics, and are able to sell with conviction
- Ensure sufficient and up to date training is driven by yourself with regards to products featured as well as fully informed around insurance, legalities etc.
- Ensure that you are aware of any competitor products and understand how to up sell
- Ensure that pricing and offers are aligned to catalogue and price changes/ offers are actioned accordingly
- Visual Merchandising & Housekeeping
- Ensure that products are visually merchandised in accordance to VM policy
- Ensure housekeeping standards are adhered to in accordance with policy
- Meet operational efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and quality
- Always ensure that any outstanding tasks are up to date
- Adhere to all service level agreements Constantly and proactively communicate ways to improve efficiencies in our performance, procedures and systems
- Ensure compliance standards and legislative requirements are adhered to and met against agreed quality benchmarks
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure current catalogues and order forms or consistently in stock and displayed accordingly
- Ensure that you are 100% versed in daily operations with regards to click & collect procedure
- Ensure a professional, polite and efficient service is offered by acting as an ambassador
**Provide an exceptional customer experience**
- Take responsibility by ensuring that advice is always given in the customers best interest
- Handle objections appropriately to ensure that positive results are achieved whilst maintaining customer satisfaction
- Continuously work towards improving the customer experience and service delivery
**Adhere to quality standards**
- Always make sure that the correct information is relayed to customers
- Acquire and accurately capture all necessary information
- Ensure that all admin and reporting is conducted timeously and in accordance with required processes and procedures
- Adhere to policies, procedures and all business standards and requirements
- Ensure that your appearance is aligned to staff policy, are wearing staff uniforms & name badges as supplied by Homechoice
- Housekeeping
- Dusting of displays
- Wiping of CS and Customer touch point areas (Covid hourly)
- Mopping of floors
- Sweeping of floor
- Vacuuming of floor
- New Business activations
- Influence the public to increase feet into your store. Engage the public on product and campaigns
- Goods returns & administration
- Manage Customer returns administration and stock returns to WFS /GR book audits
**WFS Feedback**
- Process GR - Refunds / Credit Customer
- Assessment process completion
- Ensure that Assessments are documented on customers account
- See that assessments are posted and collected timeously
**Stock management**
- Stock orders, taking constraints into consideration such as storage space and stock on hand
- Assembling of goods delivered for Showroom floor
- Maintaining Stockroom according to Business standards
- Replenishing of Spares for breakages
- Ensure all Visual Display Stock is scanned in & all paperwork has been signed & filed
- Ensure that floor check & stock take on Click & Collect parcels are done weekly
- Feedback to be sent to Admin Manager & any discrepancies reported
- Ensure that monthly Click & Collect figures are sent to HCDC Inventory Manager
- Ensure daily duties as per Stockroom roster is adhered to
- Ensure all POD’s are captured & Click Collect parcels aged stickers are completed & pasted on Click & Collect parcels
- Ensure all Click & Collect parcels are scanned same day as del
-
Sales Associate
5 months ago
Nelspruit, South Africa JTI - Japan Tobacco International Full timeWe are JTI, Japan Tobacco International, and we are present in 130 countries. We have spent years innovating, creating new and better products for **the consumers to choose from**. This is our business. But not only. Our business is our people. Their talent. Their potential. We believe that when they are** free to be themselves**, and they are given the...
-
In-store Associate
5 months ago
Nelspruit, South Africa Smollan Full timeWe’re on the lookout for an experienced **In Store Associate **who will collaborate to create growth for our Clients, Customers and our Business. Someone who has the ability to proactively influence and manage relationships and resources to ensure efficient and effective service delivery and in-store execution. **As an In Store Associate you will be...
-
Sales Associate
1 week ago
Nelspruit, Mpumalanga, South Africa MPRTC Full timeWe are seeking a highly motivated and experienced Sales Assistant to join our team at MPRTC. As a Sales Assistant, you will be responsible for providing exceptional customer service and driving sales growth in our store.Key Responsibilities:Provide excellent customer service and respond to customer inquiries in a professional and courteous manner.Assist...
-
Sales Associate
1 month ago
Nelspruit, Mpumalanga, South Africa Express Employment Professionals Full timeJob Title: Internal Counter SalesWe are seeking a highly skilled and motivated Internal Counter Sales professional to join our team at Express Employment Professionals.Job SummaryThe successful candidate will be responsible for interacting with customers in person, attending to their enquiries, orders, or quotes, and making recommendations about the best...
-
Outbound Sales Associate
7 months ago
Nelspruit, South Africa Maenetja direct marketing Full timeMaenetja direct marketing is a direct sales and marketing company that mainly focuses on bridging the gab between consumers and our clients through our proven sales systems. we are currently expanding swiftly and we are looking for self motivated and hard working individuals to elevate our business to greater heights and progress in their career as well, the...
-
Sales Account Associate
6 months ago
Nelspruit, South Africa maenetja direct marketing Full timeDiscover a world of exciting opportunities with the Maenetja direct, where you can engage yourself in the sales and marketing industry environment. We offer a practical learning experience, enabling you to explore various aspects of communication, consumer behavior, customer care including marketing, and develop essential skills that will set you apart in...
-
Retail Sales Associate
4 months ago
Nelspruit, South Africa Southern Winds Marketing Full timeOur company is looking for an innovative and creative individual who will help create positive energy and excitement around our client's brand and products. If you enjoy impressing customers with your keen sense of style and creative eye then this position is for you. Your key areas of responsibility will include: - Being an ambassador for our brand and...
-
Agricultural Sales Executive
4 days ago
Nelspruit, Mpumalanga, South Africa Mirna Butler Recruitment Full timeKey ResponsibilitiesPromote and sell the client's innovative products and concepts to current and potential clients.Expand the client base and sales in the assigned territory through the client's concept.Meet or exceed sales targets as set by management.Maintain and enhance relationships with existing clients to secure ongoing business opportunities.Manage...
-
Nelspruit Retail Sales Associate
1 month ago
Nelspruit, Mpumalanga, South Africa Absolute Pets Full timeAbout Absolute PetsAs the leading pet retailer in South Africa, Absolute Pets is dedicated to providing exceptional service and products to our customers. We are seeking a passionate and driven sales assistant to join our team at one of our growing stores in Nelspruit.Key ResponsibilitiesProvide world-class service to our customers, ensuring their needs are...
-
Mbombela Retail Sales Associate
2 weeks ago
Nelspruit, Mpumalanga, South Africa Absolute Pets Full timeRole OverviewAt Absolute Pets, we are seeking a skilled Retail Sales Assistant to join our team at our Mbombela store. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring the store is fully stocked, and maintaining knowledge of our administration and IT systems.Key ResponsibilitiesDeliver...
-
Mbombela Retail Sales Associate
3 weeks ago
Nelspruit, Mpumalanga, South Africa Absolute Pets Full timeAbout UsAt Absolute Pets, we're passionate about providing exceptional service to our customers and their beloved pets. As a leading pet retailer in South Africa, we're committed to delivering a world-class shopping experience.Job SummaryWe're seeking a highly motivated and customer-focused Sales Assistant to join our team at our Mbombela store. As a Sales...
-
Mbombela Retail Sales Associate
1 month ago
Nelspruit, Mpumalanga, South Africa Absolute Pets Full timeAbout Absolute PetsAs the leading pet retailer in South Africa, Absolute Pets is dedicated to providing exceptional service and products to our customers. We are seeking a highly motivated and customer-focused Sales Assistant to join our team at our Mbombela store.Key ResponsibilitiesProvide outstanding customer service, ensuring a positive shopping...
-
Mbombela Retail Sales Associate
7 days ago
Nelspruit, Mpumalanga, South Africa Absolute Pets Full timeAt Absolute Pets, we are on the hunt for talented sales assistants to join our team at one of our stores in Mbombela.As a sales assistant, you will be responsible for providing exceptional customer service, ensuring the store is fully stocked and orders are placed accordingly.Key responsibilities include:Developing a deep understanding of our premium pet...
-
Technical Sales Representative, Mpumalanga
4 months ago
Nelspruit, South Africa Mirna Butler Recruitment Full timeOur client is seeking dynamic and driven Technical Sales Representatives to join their team. The successful candidates will be responsible for the sales and marketing of innovative products and concepts to both current and potential clients. This role requires a proactive approach to grow a new territory and achieve sales targets. If you are an energetic and...
-
Nelspruit Retail Sales Associate
4 weeks ago
Nelspruit, Mpumalanga, South Africa Absolute Pets Full timeAbout Absolute PetsAs the leading pet retailer in South Africa, Absolute Pets is dedicated to providing exceptional service and products to our customers. We are seeking a passionate and driven sales assistant to join our team at one of our growing stores in Nelspruit.Key ResponsibilitiesProvide world-class service to our customers, ensuring their needs are...
-
Nelspruit Retail Sales Associate
3 weeks ago
Nelspruit, Mpumalanga, South Africa Absolute Pets Full timeAbout Absolute PetsSpecialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 150 stores across the country.Job SummaryWe are seeking a passionate and driven sales assistant to join our team at one of our growing stores in Nelspruit.Key ResponsibilitiesProvide exceptional customer service and ensure...
-
Fibre Sales Ambassador
4 days ago
Nelspruit, Mpumalanga, South Africa Employment Solution Management Full timeAbout the Position:We are seeking a motivated and results-driven Fibre Sales Specialist to join our team. As a Fibre Sales Specialist, you will be responsible for selling high-speed fibre-optic internet services to residential and commercial customers.Main Responsibilities:Pro-actively canvas for new sales of the Fibre to the Home product suite to new...
-
Mascor: Senior Sales Executive
4 months ago
Nelspruit, South Africa Plennegy (Pty) Ltd. Full timeMascor is a Company consisting of franchised Automotive, agricultural mechanisation, construction, forestry and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship. Mascor is currently looking...
-
Business Development Associate
3 weeks ago
Nelspruit, Mpumalanga, South Africa Dante Personnel Full timeKey Responsibilities:Matriculation is a requirement for this position.At least 2 years of experience in a similar role within the Automation industry is necessary.Proficiency in computer systems and experience with SAP are highly advantageous.Travel is a requirement of this position.Ownership of a reliable and presentable vehicle, including comprehensive...
-
Store Associate
5 months ago
Nelspruit, South Africa ARTHUR FORD Full timeAt ARTHUR FORD we believe in excellent customer service while creating business opportunities and selling amazing fragrances, health, face and personal care products. If you thrive on selling and love providing exceptional service, we are looking for **you** to join our team to work as a Brand Ambassador in store! #BeSuperior #BeBoss. - **DUTIES AND...