IT Superintendent

**Role Purpose**:

- You will manage the organisations’ computer systems, including software, hardware, and networks.
- You will be responsible for designing, installing, and supporting the entire system and must be knowledgeable in computer systems, such as security infrastructure and/or telecommunications.
- You will be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs, and timelines.
- You will supervise the implementation and maintenance of the company’s computing needs, along with complying with group standards.

**Accountabilities**:

- Support the IT Manager in managing information technology and computer systems
- Comply to HSE and operating standards and procedures
- Plan, organise, control and evaluate IT and electronic data operations
- Support the IT Manager to manage IT staff by training and coaching employees, communicating job expectations and appraising their performance
- IT Helpdesk management
- Design, develop, implement and coordinate systems, policies and procedures
- Ensure security of data, network access and backup systems
- Act in alignment with user needs and system functionality to contribute to organisational policy
- Identify problematic areas and implement strategic solutions in time
- Assist the IT manager to audit systems and assess their outcomes
- Preserve assets, information security and control structures
- Must document system configurations, updates they make to a system and any new procedures or policies created in their work. Their documentation is used by other IT staff or management to see what changes or creations have been made to their systems.
- Oversee IT staff and coordinate with vendors and internal users when implementing a new system. Setup meetings, present information and order supplies and equipment when working on a project
- Asset Management - to track, audit and register all IT Departmental assets, including desktop computers, laptops, printers, smart phones and assets as defined by the IT manager. Maintain up-to-date asset register internally and provide reports when requested.
- Create, configure, maintain and administer servers on site as well as in Azure cloud.
- IT Stock control. Manage stock levels and purchase as required to avoid downtime.

**Knowledge, Skills & Experience**:

- Proven working experience in an IT Supervisory role - Superintendent or Manager.
- Excellent knowledge of technical management, information analysis and of computer hardware/software systems
- Hands-on experience with computer networks, network administration and network installation
- Ability to manage personnel
- Infrastructure knowledge in relation to LAN - Fiber optics, switchgear, wireless bridges, access points and other as defined by the IT Manager.
- Diploma in Computer Systems
- A+, N+, MCSE / MCSA, CCNA.
- 5+ years experience with Microsoft Active Directory
- 3+ years experience with Microsoft Azure - Active Directory
- 5+ years experience in a large organisation, preferred in a mining environment - excess of 300 users
- 5+ years experience in IT Service Desk management and/or administration

**Salary**: Up to R87,720.00 per year

Reference ID: MR-120