1st Line Isu Functional Consultant
3 weeks ago
**Job Responsibilities and Duties**
- Provide first line support to business users
- Integrate with the technical team & functional team for all matters related to CoJ Business
- Client engagement to assist with day-to-day issues, documenting business requirements.
- SAP Process assistance and user management.
- Data Analysis
- Troubleshoot any problems reported.
- Produce job aids for user usage.
- Assist the training department with the understanding on the developed solution
- Assist with authorisation requests
- Conduct peer reviews as required
- Responsible for ensuring the proposed solution is aligned with the overall business requirements.
- Identify potential risk within the environment. Participate in the change request process which includes performing impact assessment, development and testing
- Responsible for the timely preparation and reporting of progress status updates to the line manager and client
- Responsible for managing and resolving all problems reported and service requests received within the Service Level Agreement.
- Ability to work independently and efficiently, manage timelines and expectations, and produce high quality deliverables (documentation and presentations
**Job Specification and Requirements**
- Understanding of SAP functionality in SAP ISU and SAP CRM
- Business Process Re-engineering skills
- Escalation/change control process knowledge
- Knowledge of the Incident Logging System
- Communication and interpersonal relations
- Ability to do informal over the shoulder or classroom refreshers.
- Minimum 5 years of working on SAP with at least 3 years of working experience in SAP ISU & SAP CRM.
- Testing and solid knowledge of SAP overall.
- Knowledge in integration with other SAP modules is essential
- Knowledge of SAP methodologies and toolsets.
-
1st Line Isu Functional Consultant
4 weeks ago
Johannesburg, South Africa Baraka IT Solutions (Pty) Ltd Full time**Job Responsibilities and Duties** - Provide first line support to business users - Integrate with the technical team & functional team for all matters related to CoJ Business - Client engagement to assist with day-to-day issues, documenting business requirements. - SAP Process assistance and user management. - Data Analysis - Troubleshoot any problems...
-
Johannesburg, South Africa Global Platinum Solutions Full timeA Company in the Telecommunication sector is looking for a qualified 1st and 2nd Line Support Technician to be part of their technical team based in Randburg Gauteng. The Support Technician will serve as a point of contact for customers with technical issues on our fibre solutions plus conduct surveys as and when required for FTTH and FTTB. Shift based...
-
Helpdesk Support Technician
4 weeks ago
Johannesburg, South Africa Select One Full timeThe role will involve providing technical assistance and support relating to computer systems, hardware, or software, responding to queries, running diagnostic programs, isolating problems, and determining and implementing solutions. Duties will include but not be limited to: - Providing 1st line support - Desktop & peripheral support - User support...
-
SAP Functional Fico Consultant
4 weeks ago
Johannesburg, South Africa Intellinexus Full time**Specific Technical / Functional skills** - Conduct SAP Module Configuration - Analyse and solve SAP Module issues - Ensure proper documentation (Design, Technical documents) - Analyse and scope End-user authorisation roles - Conduct Unit tests, Integration tests and System Integration security tests - Proactively propose solutions to improve the support of...
-
1st Line Support
4 weeks ago
Johannesburg, South Africa Pink Elephant Full time**Responsibilities**: **1stLine Support** - Software support and installations. - Troubleshoot hardware and software issues, diagnose problems, and provide timely solutions or workarounds. - Printer setup. - Credential Management (password automated reset sent to phone) and BitLocker recovery key. - High Priority call transfers. - Document all issues,...
-
Functional and Technical Trainer
3 weeks ago
Johannesburg, South Africa Pronel Personnel Full timeJob Purpose: To support the sales division with the onboarding of new sales consultants by ensuring that adequate and relevant training is provided, hereby equipping sales consultants with the necessary technical and functional knowledge to fulfill their function. A. Onboarding: • Induct new sales consultants and develop a learning roadmap as part of...
-
Functional and Technical Trainer
4 weeks ago
Johannesburg, South Africa Pronel Personnel Full timeJob Purpose:To support the sales division with the onboarding of new sales consultants by ensuring that adequate and relevant training is provided, hereby equipping sales consultants with the necessary technical and functional knowledge to fulfill their function.A. Onboarding:• Induct new sales consultants and develop a learning roadmap as part of their...
-
Senior Manager: Risk
4 weeks ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...
-
Functional Configuration Consultant
4 weeks ago
Johannesburg, South Africa FirstRand Full timeJob Description To consult with clients on system requirements, analyse and formulate innovative technical solutions to achieve efficiencies and cost containment based on time, risk process and re-usability of solutions. Takes technical ownership of the configuration, implementation, ongoing maintenance and support of the applicable system/module. - Devise...
-
Functional and Technical Trainer
4 weeks ago
Johannesburg, South Africa Pronel Personnel Full timeJob Purpose:To support the sales division with the onboarding of new sales consultants by ensuring that adequate and relevant training is provided, hereby equipping sales consultants with the necessary technical and functional knowledge to fulfill their function.A. Onboarding:• Induct new sales consultants and develop a learning roadmap as part of their...
-
Junior 1st Line IT Support Technician
4 weeks ago
Johannesburg, South Africa Kontak Recruitment SA Full timeCenturion, Johannesburg - Information Technology **Junior 1** **st** **Line IT Support Technician (JB3237)** **Centurion, Johannesburg** R15 000 per month **Duration**: Permanent **Overview** **Minimum Requirements**: Bachelor's degree in information technology, computer science, or a related field (or equivalent experience). Proven experience in a...
-
SAP Consultant-functional
4 weeks ago
Johannesburg, South Africa Nedbank Full time**Job ID** - 131266 (BI Analyst)**Job Family** - Information Technology**Career Stream** - Information Technology**Leadership Pipeline** - Manage Self Technical**Job Purpose** - Specialist in Business Intelligence (BI) reporting and front-end report development and data analytics. Due to the position, Business Analysis as well as BW skills are required in...
-
Senior Sage X3 Functional Consultant
4 weeks ago
Johannesburg, South Africa BASHR Consulting Full time**Job Details**: **Department** **other** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R540 000 - R640 000 per annum** Job Specification: Senior Sage X3 Functional Consultant Summary: **Responsibilities**: 1. Lead and...
-
SAP Pos Functional Consultant
4 weeks ago
Johannesburg, South Africa Mediro ICT Full time**The Functional Consultant: POS is responsible for**: configuring and testing SAP Point of Sale functions and module solutions, as well as troubleshooting and resolution of technical problems. writing functional and test specifications, as well as training and testing material. providing user support and assistance for 3rd level incidents, and resolving...
-
SAP Functional Consultant
1 week ago
Johannesburg, Gauteng, South Africa SabenzaIT Full timeOne of the biggest retail giants in South Africa has an exciting new venture for an experienced SAP SD Consultant. Are you looking for the stability of a permanent role with the benefits of perks ? This opportunity is based in Sandton with a good work life balance via the hybrid model. Key Skills:Functional knowledge of SAP SD (Pricing, ATP, Credit...
-
SAP Fico Functional Consultant Lw0390
4 weeks ago
Johannesburg, South Africa Mediro ICT Full time**Duties**: SAP FICO Functional Consulting (SAP S/4 HANA advantageous) Fcus on SAP AP/AR (Accounts Payables/Accounts Receivables Processes) God understanding of cross-system integration processes for transferring electronic documents Experience with IDOCs and XML messages. **Operations for SAP Solution**: SAP FI/CO, AP, AR Application and System...
-
SAP Fico Functional Consultant
4 weeks ago
Johannesburg, South Africa Lite Communications Full time**Roles and Responsibilities**: - Implementing and configuring SAP FICO modules. - Setting up financial accounting and controlling processes. - Analyzing and improving business processes. - Customizing and configuring the SAP FICO system. - Testing, support, and user training. - Documenting configuration and procedures. - Upgrading and enhancing the system...
-
SAP Fi/co Functional Consultant
4 weeks ago
Johannesburg, South Africa JD Group Full time**Job Purpose** **Minimum qualification and Experience** - Bachelor's degree in a relevant field (e.g., Finance, Accounting, Business, or related). - Proven experience as an SAP FICO Functional Consultant. Proficiency in SAP FICO module configuration and business processes. -Strong knowledge of SAP integration with other modules, such as SAP MM and SAP...
-
SAP Functional Consultant
1 week ago
Johannesburg, South Africa SabenzaIT Full timeOne of the biggest retail giants in South Africa has an exciting new venture for an experienced SAP SD Consultant. Are you looking for the stability of a permanent role with the benefits of perks ? This opportunity is based in Sandton with a good work life balance via the hybrid model. Key Skills: Functional knowledge of SAP SD (Pricing, ATP, Credit...
-
Support Engineer
4 days ago
Johannesburg, South Africa Elite Search Full timeRequirements: Very good communication skills MUST HAVE Previous network support experience within a Service Desk environment, ideally within an ISP Professional with a calm manner, even under pressure Hands-on experience with network equipment, ideally with vendors such as Cisco and Juniper Good understanding of networking concepts, protocols and...