E-commerce Manager

3 weeks ago

Pinetown, South Africa Fashion Fusion Full time

**E-Commerce Manager**:
Pinetown 

**Responsibilities**

Ecommerce Operations
- Put in place Standard Operating Procedures (SOP’s)
- Assist members with stock movements
- Bimonthly prep Buyers sample photoshoot
- Biweekly prep Online photoshoot
- Stock receiving on Dolfin system
- Reviewing and allocating all orders to staff
- Schedule and assist with Hanger counts

Ecommerce Merchandising and Coordination
- Activation of all items on Shopify with stock
- Ensure all items are reflecting on the website are in the correct categories/descriptions
- Maintenance of all sites (Add -ons/Online changes)
- Removing items on Shopify with a 0 stock daily
- Upload all images onto website
- Product tagging and replacement reports
- Analytics reports from Shopify
- Creating Collections, Discounts, Gift Cards.
- App integrations

Managing duties
- Overseeing and managing of
- Stock movements
- Order fulfilments - Packing to Despatch
- Picking of orders
- Picking of photoshoot items
- Picking out stock movements
- Courier tracking and liaison
- Exchange/ refunds
- General customer care queries for all stores
- Online support queries for all stores
- Prep repairs with QA
- Prep total rejects
- Analytics and Sale reports

**Requirements**:

- Tertiary qualification in Commerce
- 3-5 years managing eBusiness operations
- Microsoft office(excel)
- HTML page creation and CSS styling
- Shopify experience
- Courier Integration experience
- Marketing experience
- Web Design(Wordpress and Magento)

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