Senior User Experience Consultant

2 weeks ago

Johannesburg, South Africa Foolproof Ltd. Full time

**Are you a passionate, creative thinker who has an insistence of following human-centred design principles? If yes, then this might be the role for you.**:
**Senior User Experience Consultant**:
**Johannesburg (Hybrid) - FTC**:
**We are looking for a Senior User Experience Consultant**:
**A passionate, creative thinker who has an insistence of following human-centred design principles.**

**Key skills**:

- Intimate understanding of the user experience environment, where you have strong experience in using data and insight about people's actions and behaviours to inform the design of digital product experiences.
- Solid working experience in planning and facilitating one-to-one interviews, focus groups, diary studies, contextual research and other qualitative methods as well as designing and analysing quantitative studies.
- Experience in communicating and delivering presentations both internally and externally in a clear and confident manner.
- Proven ability to provide direction and strategy for clients, balancing the needs of the business and those of their customers.
- Awareness and understanding of how analytics can complement behavioural insights.
- Commercially aware, with an understanding of what it takes to make change happen in large organisations.

**The role**:
Within this role you will be responsible for planning and executing rigorous end-to-end customer research using the most appropriate methodology especially qualitative methods, and partner with the analytics practice to distil data-informed recommendations and best practices.

While on projects and programmes, you will work closely with cross-functional teams (Product Management, design, engineering) and other researchers in refining research approaches and making insights-based product recommendations.

The outcomes of your work will involve delivering actionable insights that help make our client’s product experiences measurably better. Throughout engagements, you will be regularly communicating results insights and illustrating recommendations suggestions in compelling and creative ways to a broad and diverse audience, and across organisational boundaries.

You will also play a critical role in designing best-practice process and helping our clients operationalise customer research into their every-day workflow.

Outside of client projects, you will play a significant role in supporting the Insight and Data team in developing the practice, while managing and developing the research skills of more junior members of the team.

**Our methodology**:

- Plan, design and execute a wide range of research methods such as stakeholder /customer interviews, diary studies, surveys, usability testing, contextual research.
- Advise clients and colleagues on how best to gather insight and data to drive decision making.
- Be a trusted advisor for our clients. Help grow and nurture long-term client relationships through a deep understanding of their business objectives, past projects and future ambitions.

**Who we are**:
We design, engineer and optimise products and services that improve the lives of millions of people all over the world. With studios in the UK, Singapore, India and South Africa, we operate globally.

We imagine, create and deliver products and services rooted in genuine user needs. We also partner with our parent company Zensar, a leading digital and technology solutions provider. Together, we execute digital transformation programmes for major brands.

We're welcoming new talent into the Foolproof fold and want to ensure it’s just as diverse as the world around us. That's why we want to hear from everyone regardless of background, identity or ability. Different perspectives make us who we are and our work a success.

**Our values**:

- Department- Insight & Data- Role- Consultant- Locations- Johannesburg- Employment type- Contract- Working status- Hybrid**Johannesburg**:
155 West St

2031 Sandton

Directions**About Foolproof**:
Foolproof is a product and service design company. We bring together insight, creativity and technology to deliver experiences that transform businesses.

Founded in 2002, we have over 170 design & technology experts working from studios across the UK, South Africa & India.

To know more about what we do read about our work or our thoughts on digital product design.
- Founded in 2002- Coworkers 200- Turnover £25Mn- Insight & Data - Johannesburg

**Senior User Experience Consultant**:
**Are you a passionate, creative thinker who has an insistence of following human-centred design principles? If yes, then this might be the role for you.**:

  • Senior Logistics Consultant

    4 weeks ago

    Johannesburg, South Africa IOCO Full time

    Are you a seasoned logistics professional with extensive experience in optimizing supply chain processes? We are seeking a highly capable Senior Consultant to deploy and support Infor Solutions for our clients. This individual will be consulting with client representatives to determine their business requirements and develop and implement Infor solutions...

  • Senior Technical SAP Consultant

    4 weeks ago

    Johannesburg, South Africa Adept Advisory (Pty) Ltd Full time

    Seeking a dynamic and experienced Senior Technical SAP Consultant on a 6-month renewable contract to join our team and drive the strategic and tactical aspects of the process of improvement. **Key Responsibilities**: - Manage the full lifecycle of the product: performance, usage, replacement strategy, maintenance and enhancement by keeping abreast of the...

  • Senior Consultant

    4 weeks ago

    Johannesburg, South Africa Sapiens Full time

    **Senior Consultant**: - Req ID: 52165- Location: Johannesburg, ZA**Senior Consultant - Location: South Africa - Remote** We are looking for a Senior Consultant with international outlook and experience from the IT-insurance industry for Tia Professional Services in South Africa. Are you ready to join a team of professionals that works with a...

  • Senior Consultant

    4 weeks ago

    Johannesburg, South Africa Sapiens Full time

    **Senior Consultant**: - Req ID: 51970- Location: Johannesburg, South Africa**Senior Consultant - Location: South Africa - Remote** We are looking for a Senior Consultant with international outlook and experience from the IT-insurance industry for Tia Professional Services in South Africa. Are you ready to join a team of professionals that works with a...

  • Senior Security Consultant

    7 days ago

    Johannesburg, South Africa First Point Group Ltd Full time

    27531 Posted: 03/08/2023 - Negotiable- South Africa, Johannesburg, South Africa South Africa Johannesburg- Permanent- Job Title: Senior Security Consultant - Location: South Africa - Contract: Permanent - Nationality: South African - Benefits: Car allowance; Medical insurance, Pension fund, Connectivity Allowance - Remote Work: South Africa, Two days a week...

  • Senior SAP BI Consultant

    4 weeks ago

    Johannesburg, South Africa Sitwala Consulting Full time

    **Job Purpose** We’re looking for a senior SAP BI Consultant with significant experience in SAP HANA/ BW/BO. In this role you will utilise your skill for SAP BI Hana data modelling to create SAP Analytics Cloud (SAC) dashboards for the HR team. You will also work collaboratively with resources in the HR business fraternity to successfully complete...

  • Cybersecurity, Senior Consultant

    4 weeks ago

    Johannesburg, South Africa Specd Full time

    **Job Title**:Cybersecurity, Senior Consultant **Location**: Johannesburg **Primary Purpose of the Job**: The role of the Cybersecurity Consultant includes contribution to technical insights relevant to client engagements and internal projects. Actively establish, maintain, and strengthen internal and external relationships. Execution of cybersecurity...

  • SAP EWM Consultant

    4 weeks ago

    Johannesburg, South Africa HR Genie Full time

    Our Client a Global tech firm is seeking a SAP EWM Consultant to join their team in Johannesburg on a contract basis. They offer stability, growth, attractive rates and a great working environment. Note this is an onsite based position with travel requirements nationally as and when required.They take responsibility for managing a sustainable and profitable...

  • SAP EWM Consultant

    2 days ago

    Johannesburg, South Africa Pro development Group Full time

    Our Client a Global tech firm is seeking a SAP EWM Consultant to join their team in Johannesburg on a contract basis. They offer stability, growth, attractive rates and a great working environment. Note this is an onsite based position with travel requirements nationally as and when required.They take responsibility for managing a sustainable and profitable...

  • SAP EWM Consultant

    2 days ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Our Client a Global tech firm is seeking a SAP EWM Consultant to join their team in Johannesburg on a contract basis. They offer stability, growth, attractive rates and a great working environment. Note this is an onsite based position with travel requirements nationally as and when required.They take responsibility for managing a sustainable and profitable...

  • SAP EWM Consultant

    3 weeks ago

    Johannesburg, South Africa HR Genie Full time

    Our Client a Global tech firm is seeking a SAP EWM Consultant to join their team in Johannesburg on a contract basis. They offer stability, growth, attractive rates and a great working environment. Note this is an onsite based position with travel requirements nationally as and when required. They take responsibility for managing a sustainable and profitable...

  • Senior Business Consultant

    6 days ago

    Johannesburg, South Africa BASHR Consulting Full time

    As a Senior Business Consultant, you will be responsible for defining a solution that matches client's needs, have ownership of functional and solution requirements. You will be required to engage with the customer to understand the requirement, analyse and document by using the best practice. **Requirements**: - Relevant Tertiary Qualification - 7 years...

  • Senior Solutions Consultant

    4 weeks ago

    Johannesburg, South Africa SYSPRO Full time

    **Description**: **Summarized Accountability**: The Senior Solutions Consultant is responsible for training, guiding, and providing customers with SYSPRO products, and product-related, support and ensuring the resolution of all issues as required. The Senior Solutions Consultant is responsible to identify and resolve issues while maintaining SYSPRO standard...

  • SAP Key User

    1 day ago

    Johannesburg, South Africa L'Oreal Full time

    Job Title: SAP Key User Job Overview: Analyzes, produces coordinates developments in order to build new or improve existing SAP landscape for the Group. Key Responsibilities - Analyze functional requirements, formalize their technical translations and undertake the corresponding developments - Test and/or monitor the test phases of the developments in...

  • IT End User Support Technician

    7 days ago

    Johannesburg, South Africa Cashbuild Full time

    Job Description: Provide support, assistance, and guidance to end users. Technician will also be required to assist with the support and maintenance of IT infrastructure that will fall within the EUS function, including but not limited to user account maintenance on selected systems, monitoring, troubleshooting, and testing of IT hardware and...

  • Senior Sustainability Consultant

    4 weeks ago

    Johannesburg North, South Africa Communicate Recruitment Full time

    Business developmentFinancial modellingClimate change?_ - Let us hear how you plan on saving the planet._ An ever-growing Audit Firm, that has proven itself time and time again and is at the forefront of innovation, is looking for a **Senior Sustainability Consultant (Manager) **to join their ranks. This individual will spend most of their time working on...

  • End User Computing Technician

    4 weeks ago

    Johannesburg, South Africa SITA Full time

    To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded. **Key Responsibility Areas** *** Provide first and second level LAN & desktop support. Install and configure new IT equipment. Implementation, customisation and...

  • Senior Social Consultant

    4 weeks ago

    Johannesburg, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Johannesburg- Salary- R650k - R450k- Job Type- Permanent- Education- BSc Honours Environmental- Experience- 5 - 10 years- Reference- SR120922SSCRB- - engineering.jobs(at)staffingprojects.co.za- Fax- 0867182241A leading international consulting firm is looking for a Senior Social Consultant to join their team in...

  • Senior Business Development Consultant

    4 weeks ago

    Johannesburg, South Africa The Corporate Circle Full time

    Job Overview **Expiration date**: 22 February 2024 **Location**: Johannesburg, Gauteng **Job Title**: Senior Business Development Consultant **Salary**: R83,000 **Education Level**: Bachelors Degree **Job Level**: Senior **Minimum Experience**: 5- 7 Years Senior Business Development Consultant - Johannesburg. Seeking a highly skilled and...

  • Senior Energy Consultant

    4 weeks ago

    Johannesburg, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Johannesburg- Salary- R850k - R650k- Job Type- Permanent- Education- BEng/BSc Mechanical/Electrical Engineering- Experience- 5 - 10 years- Reference- AP210121SRECRD- - engineering.jobs(at)staffingprojects.co.za- Fax- 0867182241A firm of Consulting Engineers with an international footprint is expanding their renewable energy...