Runner

6 months ago

Cape Town, South Africa One&Only Cape Town Full time

Runner
(12387)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

**Job Summary**

The job of a Runner is very important to the smooth running of the restaurant. A Runner is the person who brings the food from the kitchen or sushi bar to the table. He/ She must be able to perform a wide range of duties. A Runner should be smart, enthusiastic and polite at all times.

**A food runner will be informed of his/her main responsibility for the evening at the Pre Service Meeting.**

**Key Duties and Responsibilities**

As a Runner you must be able to perform all duties of a Busser and work all pick up areas. A Runner must be able to multi task, prioritize and remain calm under pressure. As a Cocktail Server you are responsible primarily for running dishes to tables. You must:
- Have full knowledge of the food menu.
- Know all the table numbers in the restaurant and lounge bar.
- Be able to work all pick up areas: Hot Kitchen, Sushi Bar and Lounge Bar
- Carry plates confidently and elegantly.
- Read and understand kitchen tickets.
- Explain every dish at the table.
- Communicate effectively and respectfully with the Kitchen Chefs.
- Clear stations and tables and bring plates back to the kitchen.

You may have noticed in the above descriptions that the word PRIMARILY has been underlined. This is because the responsibility you have been given means that this is your priority, however, it is not the only duty you are expected to perform throughout the evening.

Throughout the evening you must be checking for the following:
- Empty glasses and plates on the tables.
- Empty bottles on the tables.
- Guests leaving their seats.
- Guests needing assistance.
- Stations which need clearance.
- Share plates that need changing.
- Stocking up the kitchen pass.

We can never anticipate every scenario in the restaurant and the above descriptions are a guideline of what is expected of you. You may be requested to perform other duties as required.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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