Client Intelligence Analyst

3 months ago

Johannesburg, South Africa FirstRand Full time

Job Description

Welcome Future Client Analyst,

RMB is a place where exceptional people create their own opportunities by challenging the conventional and driving sustainable impact.
United by our proud heritage, strong ethics and philosophy of Traditional values. Innovative ideas, it’s the magic of our people and culture that sets us apart.
Now, is the time to imagine your next move with South Africa’s number one employer in Financial Services for 2023, where you can embrace the power of collective thinking to unlock unique opportunities for our clients and society.

Are you someone who can:

- Work independently and take the initiative in supporting the Sector Head and other lead/sector bankers within the team
- Work closely with the sector head to drive the strategy, goals and execution plan for the sector
- Create quality written materials based on high level direction from the team and effectively interpret the information that is presented
- Work under pressure and effectively manage multiple workstreams at once
- Lead the development of strategic papers for senior management both in terms of sector updates, new revenue generation, and focus areas for the sector
- Leverage industry news and reports, market intelligence databases, public data, and medical literature to identify and monitor trends and other emerging topics of priority to the sectors and client groups.
- Develop analytic models for assessing important new clients and sectors, product and solutions trends and issues impacting the client group and sector ecosystem.
- Collaborate closely with relevant client group owners and product-solutions stakeholders as per strategy to identify revenue opportunities.
- Equip the sector and client group teams with information to manage the sector and client group portfolios and to enable the proactive identification of growth opportunities that impact the sector and its clients.
- Stay abreast of the latest developments in research methodologies, tools, technologies, and best practices in sector and client behaviour research.
- Assist with sector research that helps identify new revenue opportunities and gaps in the market
- Manage the overall client event and marketing for the sector
- Work alongside finance, deal teams and the sector heads in analysing the client MIS information across the sector (geographic regions, products, business units) and keeping the date up to date and ensuring its accuracy and relevance
- Contribute to the strategic planning process for the sectors and client groups, providing assumptions and analysis to help shape the organization's future direction and priorities.
- Assist in driving cross functional team collaboration and client planning
- Work alongside deal teams on selective transactions across product groups
- Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service.
- Provide internal stakeholders with relevant information to keep them informed of products and service options.
- Review existing processes and suggest innovative ideas to improve and streamline processes to drive efficiencies in the data quality and reporting formats that can be used for decision making.
- Monitor customer feedback reports and integrate insights and correlated datapoints into respective reporting.
- Undergraduate degree (minimum)
- Post graduate qualifications preferred
- Investment Banking or finance experience

You will have access to:

- Opportunities to network and collaborate
- Challenging Working
- Opportunities to innovate

We can be a match if you are:

- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

Post

RMB

LI-JB5

Job Details

Application Closing Date

08/10/24

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