Sales Administrator

3 weeks ago


Cape Town, South Africa IBCO Full time

The Sales Administrator will be responsible for providing customer service, communicating with clients, processing orders, supporting sales, and providing administrative assistance.

**Responsibilities**

Customer communication:

- Resolve customer issues and complaints in a timely and professional manner.
- Provide product and service information to customers.
- Build positive relationships with customers and cultivate customer loyalty.
- Gather customer feedback and suggest improvements to products and services.

Product quotes:

- Understand the company's products and services in detail.
- Analyze customer needs and requirements to determine the best product or service solution.
- Create customized quotes for customers, taking into account pricing, volume discounts, and other factors.
- Negotiate pricing and terms with customers.
- Track and manage open quotes and orders.
- Maintain accurate product and pricing information.

**Requirements**:

- Excellent communication and interpersonal skills.
- Strong problem-solving skills.
- Ability to multitask and prioritize effectively.
- Knowledge of CRM or quoting software.
- Technical understanding of the company's products or services (depending on the complexity).
- Sales experience is a plus.
- Order processing and sales experience
- Administrative assistance skills, including proficiency in Microsoft Office Suite and other relevant software programs
- Excellent organisational and multitasking skills
- Experience in the manufacturing industry is a plus
- Bachelor's degree or diploma in Business Administration, Sales, Marketing, or related field is preferred.

**Closing Date**:Monday, 09 February 2024.

**Salary**: From R10,000.00 per month


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