Tech Officer: Call Desk Agent

Business unit, Department, Reporting **Business Unit**:Department**: **Job grade**: OP2 Core Description Provide a service that will exceed the expectations of the Company’s customers - both external and internal and to ensure that the agreed standards in respect of length of incident, wrap up time, log-on time and updating of database are maintained...

Business unit, Department, Reporting **Business Unit**: CPS **Department**: Field Service **Reports to**: Manager: Service Centre (M/S5) Core Description The purpose is to ensure delivery of quality services and support across multiple customers, with and by competent people Key Deliverables / Primary Functions Management of the following, ensuring calls...

We are looking to expand our rental team! **Why you should apply**: Our agents are our most valuable assets and we are expanding! Why should you join us? The quality of our team! Our office chemistry is fun and supportive. Our principal and mentors are very hands on and dedicate ourselves to promoting and helping our fellow agents in achieving their goals...

**Afrikaans Telemarketing Agent** Northern Suburbs Cold calling Afrikaans home language Excellent communication & sales skills Deadline driven Proficient in MS Office Salary R11 500 p.m **Job Types**: Full-time, Permanent **Salary**: R9,600.00 - R14,500.00 per month Ability to commute/relocate: - Brackenfell, Western Cape: Reliably commute or...

**Purpose of the Job**: The purpose of the 2nd Line Support Agent is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by Service Desk and the co-ordination of rapid and appropriate responses to restore the IT services as quickly as possible, with the least impact on the Business Operations. This...

Business unit, Department, Reporting **Business Unit**: **Department**: Specialist Solutions: Octane **Reports to**: Ops Manager: Remote Service Desk Core Description Provide Remote assistance to the customers using appropriate solutions that satisfy client needs and BCX methodologies. Ensure that all SLAs are met, and customers are contacted within the...

**Purpose of the Job**: The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and co-ordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies...

Minimum Requirements - Grade 12 certificate or equivalent. - 1 - 2 years’ experience in a call centre environment. - Ability to work shifts. - Excellent communication skills both written and verbal. - Fully bilingual in English and Afrikaans. - Computer literate with proven excel experience. - Ability multitask and handle pressure. - Previous experience in...

Managed People Solutions is looking to hire a Customer Service Agent for a very well-known Wine Company based in Cape Town, Brackenfell. Responsibilities Daily Order Check Ensure telephones are manned effectively and calls are answered with correct telephone etiquette. Attend to all customer queries relating to orders Constantly monitor open sales orders and...

Meridian Wine Distribution is looking to hire a Customer Service Agent for a very well-known Wine Company based in Cape Town, Brackenfell. Responsibilities Daily Order Check Ensure telephones are manned effectively and calls are answered with correct telephone etiquette. Attend to all customer queries relating to orders Constantly monitor open sales orders...

Ribbens Office National seeks punctual, friendly and well organized Front desk Receptionist/Administrator that thrives in increasing efficiency and executes smooth operations at the front desk and in the office. The Receptionist is responsible for portraying a professional image either by phone or in person with students, clients, suppliers, staff,...

**Managed People Solutions** is looking to hire a **Customer Service Agent** for a very well-known Wine Company based in **Cape Town, Brackenfell.** **Responsibilities** - Daily Order Check - Ensure telephones are manned effectively and calls are answered with correct telephone etiquette. - Attend to all customer queries relating to orders - Constantly...

**Purpose of the Job**: The purpose of the Customer Service Agent role is to provide our customers with the best customer service experience.This role will answer questions, resolve any emerging problems, and provide product / service information with accuracy and efficiency to our customers as needed. The role is a critical part of company's frontline...

**Purpose of the Job**: The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and co-ordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies...

**Afrikaans Telemarketing Agent** Northern Suburbs Cold calling Afrikaans home language Excellent communication & sales skills Deadline driven Proficient in MS Office Salary R11 500 p.m **Job Types**: Full-time, Permanent **Salary**: R9,600.00 - R14,500.00 per month **Experience**: - Cold Calling: 1 year (required) **Language**: - Afrikaans as...

**Afrikaans Telemarketing Agent** Northern Suburbs Cold calling Afrikaans home language Excellent communication & sales skills Deadline driven Proficient in MS Office Salary R9 600.00 to R11 500.00 p.m target based **Job Types**: Full-time, Permanent **Salary**: R9,600.00 - R11,500.00 per month **Experience**: - Cold Calling: 1 year...

**Afrikaans Telemarketing Agent** Northern Suburbs Cold calling Afrikaans home language Excellent communication & sales skills Deadline driven Proficient in MS Office Salary R9 600.00 - R14 500.00 (target based) **Job Types**: Full-time, Permanent **Salary**: R9,600.00 - R14,500.00 per month **Experience**: - Cold Calling: 1 year...

**Purpose of the Job**: The purpose of the Service Desk Operator is to timeously and effectively respond to electronic IT user queries through the receipt of incidents reported by users, and co-ordinate rapid and appropriate responses to restore the IT services as quickly as possible, ensuring the least impact on business operations. This role applies...

Customer Service Agent Job DescriptionManaged People Solutions is seeking a highly skilled Customer Service Agent to join our team at a well-known Wine Company based in Cape Town, Brackenfell.Key Responsibilities:Ensure daily order checks are completed efficiently and effectively.Manage customer queries related to orders, providing timely and accurate...

Customer Service Agent OpportunityMeridian Wine Distribution is seeking a skilled Customer Service Agent to join their team in Cape Town, Brackenfell. As a key member of the team, you will be responsible for ensuring excellent customer service and support for a well-known wine company.Key Responsibilities:Monitor and manage open sales orders, taking prompt...