Junior Group Accounts

8 months ago

Johannesburg, South Africa Liquid Concepts Full time

**Overview**:
We are looking for a Junior Group Accounts to join our team. You will be responsible for developing long-term relationships with customers and work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

**Responsibilities**:

- Manage a portfolio of accounts to achieve long-term success.
- Develop positive relationships with clients.
- Act as the point of contact and handle customers’ individual needs.
- Generate new business using existing and potential customer networks.
- Resolve conflicts and provide solutions to customers in a timely manner.
- Supervise account representatives to ensure sales increase.
- Report on the status of accounts and transactions.
- Set and track sales account targets, aligned with company objectives.
- Suggest actions to improve sales performance and identify opportunities for growth.
- Adhere to all Sales Team policies and procedures set forth by the Manager.
- Handle a large variety of complex tasks and prioritize workflow in a fast-paced office environment.
- Provide a high level of customer service in all visitor interaction.
- To achieve or better budgeted sales targets.
- To identify prospective clients' exact needs, by questioning, observation and the completion of a full sales survey.

**Requirements and skills**
- Proven work experience as a Sales account executive
- Hands on experience in sales and an ability to deliver excellent customer experience
- Knowledge of CRM software and MS Office package
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time.
- Business acumen with a problem-solving attitude.

**Job Type**: Permanent

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