IT Advanced Technical Support Consultant
2 weeks ago
You will be part of a dynamic and fast-paced environment, so make sure you’re good at dealing with time pressure
Key Performance Area:
Troubleshoot and resolve desktop hardware and software problems
Clear printer jams replace toner
Active directory - create user profiles and password resets
Grant users permissions to network shared folders
Other odds and ends as required
Minimum Requirements:
Tertiary education and relevant technology courses attended (N+ and A+ will be an advantage)
Two+ years of IT End User Support experience
Microsoft Desktop Operating Systems experience - Windows 7 and 10, MS Office 2013 and 365
Active Directory experience
Apple Mac support experience
Computer hardware and software troubleshooting skills
PC network troubleshooting skills
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