UX Copywriter

Company Description

iKhokha is one of the fastest-growing fintech companies in Africa. As you'd expect, our pace is fast-moving and ever-changing. We like it that way.
Our office is a high performance environment where we push each other to challenge the status quo. If that doesn’t appeal to you, you probably shouldn’t work here.

**Job Description**:
Do you have a creative flair for content writing? If you answered yes. then keep reading

Our talent team are searching for a UX Copywriter to join our iK Tribe. If you are up for the challenge to help us make business easier for South African entrepreneurs, then it’s time to #JoinTheHustle.

**So, what will you do?**

**Deal Breakers**:

- Minimum of 5 years as a UX or Product Writer/Copywriter
- Experience in marketing automation software, HTML, CSS and design
- CSS/HTML experience to setup and optimise mailers
- Understand database management (Unsubscribes/Unengaged)
- Strong Graphic design experience
- Build and maintain customer journeys in HubSpot

**What does the role entail?**

**UX Writing**:

- Design all product interfaces and automated message copy.
- Ensure that copy provides customers with guidance, context and comprehension of content
- Ensure that copy is clear, consistent, user-centric, within our band tone and incorporates elements of storytelling where relevant.
- Participate in user research and validation to inform and validate UX writing hypotheses.
- Develop conversational designs that enable natural and efficient interactions between users and digital products.
- Ensure that all content is SEO-friendly and optimized for search engines.

**Content Strategy**:

- Design and manage our product copy strategy.
- Disseminate and communicate our copy strategy.
- Design and manage copy guidelines that are easy to understand and implement for anyone in the Product team.
- Stay up-to-date with industry trends, best practices, and emerging technologies in content design and conversational design.

**Cross-functional Collaboration**:

- Partner with Product Designers, Product Owners, Researchers, Marketers and Copyrighters to deliver on UX writing outputs.
- Ensure that content is delivered on time and meets quality standards.
- Independently manage stakeholders expectations across multiple projects.
- Collaborate with the product team to create clear and concise content that is consistent with the brand voice, tone, and style.
- Manage priority of work, with the oversight of the Product Design Manager.

**What’s in it for YOU?**
- A career step-change for any self-driven finance professional.
- Exposure to the exciting field of fintech with a growing, nationally recognised brand.
- Work with a young, dynamic team within an entrepreneurial scale-up culture.

**Qualifications**:

- A relevant qualification would be advantageous.

Additional Information
**Perks of joining the Tribe?**
- You get to work in a high growth company. Sink your teeth into meaningful work with tangible results you are accountable for.
- Hybrid, remote and in office work models.
- Remuneration & Benefits. We offer Company contributions to Medical Aid and a Group Risk Scheme.
- Visionary Leadership.
- Study leave.
- Access to on demand learning and development.
- A friendly, collaborative culture and a team of all-round-lekker humans (it’s true, we surveyed our Employees and they told us so).
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our onsite Barista.