Medical Receptionist
2 weeks ago
_**MEDICAL RECEPTIONIST, WESTERN CAPE, SOUTH AFRICA**_
Our client, a Nephrologist based in the Western Cape, is seeking to recruit a well presented and experienced medical receptionist.
**Requirements**:
- Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
- In room and procedure billing
- Schedule appointments and maintain records and accounts.
- Attend to patient enquiries.
- Run an efficient diary and appointment schedule.
- Keep patients informed if the Dr is running late and manage service delays professionally.
- Efficient filing and retrieving of patient records.
- Maintain patient accounts by obtaining, recording and updating personal and financial information.
- Maintain accountability for payments, collections and receipting of monies.
- Attend to patient emergencies.
- Protect patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Ensure a neat and tidy reception area.
- General administration.
**Qualification**:
- At least 2-3 year’s experience in a similar medical receptionist position
- Vericlaim knowledge is advantageous
**Skills and attributes**:
- Fluent in Afrikaans and English
- Passionate
- Ability to multitask
- Flexibility
- Excellent telephonic communication skills
- Customer service orientated
- Good time management
- Excellent organisational skills
- Attention to detail
- Professionalism
**Working hours**:
- Monday to Friday, 08h00 16h00
**Appointment**:
ASAP
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