Service Advisor
2 weeks ago
**General information**:
**Join our CFAO MOBILITY Division **
**MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS**
Comprising the most extensive vehicle retail network in Africa, we provide all mobility-related sectors with a multi-brand offer, partnering with global automotive manufacturers : sales of new and used vehicles, short or long-term rentals, fleet management and maintenance.
Our Offer includes the complete automotive offering, including, two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts. Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
We looking for a **Service Advisor M/F **based **:South Africa**
**Minimum Requirements**:
- **
Grade 12 qualification/ equivalent.**:
- ** 3 - 5 years’ Dealership experience in a Service Advisor position.**:
- ** Computer literacy skills and competency to make use inhouse system.**:
- ** Clean criminal record.**:
- ** A valid unendorsed SA driver's license**
**Practical knowledge of**:
- ** The product range/ brand.**:
- ** Training on manufacturer’s range.**:
- ** Customer Legislation and Trade practices.**:
- ** Updated technical terminology and mechanical concepts.**
**Proficient experience in**:
- ** A corporate motor dealer group advantageous.**:
- ** The manufacturer’s range.**:
- ** Good verbal and written business communication in Afrikaans and English.**:
- ** A neat appearance, presentable and a positive, honest work ethic.**:
- ** Interpersonal interaction/ relationship building with people at all levels.**:
- ** A considerate team-player.**:
- ** Understanding and addressing the clients' needs.**:
- ** Effective negotiation and persuasive influence.**:
- ** A good CSI records.**:
- ** A proven CE track record.**:
- ** A disciplined, deadline-driven work ethic and the ability to work under pressure.**
**Profil Request**:
**Job Specification**:
- **
Comply with internal/ Group service standards and procedures for optimal performance levels.**:
- ** Assist customers with enquiries, bookings, scheduling services and collection of vehicles.**:
- ** Liaise with the Foreman to ensure quality workmanship and productive control-procedures in the service department.**:
- ** Accomplish adequate daily labour sales targets to achieve monthly budgeted figures.**:
- ** Prepare and manage job cards and Technician notes with the required service details.**:
- ** Ensure that all vehicles are serviced and maintained to customers' requirements and franchise standards.**:
- ** Authorize the required parts to be ordered and follow up on outstanding parts on order.**:
- ** Provide thorough feedback to the customer regarding services done and/ Contact existing and potential customers and sell additional services e.g. maintenance plans.**:
- ** Ensure that all costs, invoices, and claims are accurately completed daily.**:
- ** Manage customer complaints quickly and effectively for optimal customer satisfaction.**:
- ** Build continuous positive customer experiences and -relationships for enhanced customer satisfaction and retention.**:
- ** Ensure that satisfactory CE levels are achieved as per manufacturing targets.**:
- ** Continuously maintain high levels of productivity.**:
- ** Any ad hoc admin/ other responsibilities as and when required
-
Customer Service Advisor
2 days ago
Benoni, South Africa CARtime SA Full time**Requirements**: - Must be bilingual, Afrikaans/ English. - Excellent telephone etiquette. - Excellent customer skills, previous experience in the hospitality industry is an advantage. - Proven experience as front desk. - Excellent knowledge of MS Office (especially Excel and Word). - Strong communication and people skills. - Good organizational and...
-
Sales Consultant- Pharon Capital
Found in: beBee jobs ZA - 1 week ago
Benoni, Gauteng, South Africa Jobking Full timeIt is our final intake for 2018Pharon Capital, a registered Independent Financial Advisory and Boutique Asset Management firm, is looking for candidates who are interested in forging a career in the Financial Services Industry. With the number of financial advisors in South Africa declining on an annual basis, Pharon Capital is looking to disrupt the...
-
MFC Salaried Financial Advisor
Found in: Talent ZA C2 - 3 weeks ago
Benoni, South Africa Old Mutual Full timeDescription Key /Performance Areas Financial Advice · Provides advice in line with the customer value proposition & compliance framework. · Works in specific allocated markets. · Works with a specific range of products. Personal Effectiveness · Accountable for service delivery through own efforts. · Individually accountable for...