Pi Engineering Technician Kim

Req ID:462986

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**JOB TITLE: PRODUCT INTRODUCTION ENGINEERING TECHNICIAN - KIMBERLEY**

At Alstom, we create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signaling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
At Alstom Rolling Stock South Africa (Pty) Ltd, we strive to deliver best in class locomotives to our customer for use of freight transportation on the railway corridors of South Africa.

Alstom Rolling Stock South Africa (Pty) Ltd is looking for a Product Introduction Engineering Technician for our Traxx Africa project based in Kimberley.

**THE PURPOSE OF THE PRODUCT INTRODUCTION ENGINEERING TECHNICIAN ROLE IS TO**:
Troubleshooting of Alstom products at customer site in order to ensure their availability. Provide technical expertise to subcontractors, warranty support team, project team members and less experienced personnel.

**THE MAIN RESPONSIBILITY WILL BE**:
**1. Effective performance of Troubleshooting, repairs, Field modifications and testing activities**:

- Gather Industrial requirements Engineering has to comply with, during product specification and design. Explain them to Engineering.
- Carry out Troubleshooting during PI period as well as Pre-warranty & Commissioning (and Validation & Certification if applicable), including investigation and repair
- Carry out Fleet check activities through TCMS data analysis and physical inspections
- Reports & register any deviation (failure/event) in Failure Management data base including configuration data
- Support operation helpdesk
- Execute test & troubleshooting procedures to evaluate system performance and performs failure analysis on parts to be returned for repair
- Adhere to all Fleet Maintenance and Product Introduction processes, procedures and relevant SOP’s during the performance of work activity and presence on work sites.
- Support / execute Implementation of Field Modifications and repairs as needed
- Support specific technical investigations by Engineering or internal/external Suppliers to improve reliability, availability and general performance of the 23E locomotive fleet
- Identify and recommends preventative and corrective actions
- Advises PI management regarding customer satisfaction, product performance, and suggestions for product enhancements
- Ensure good information flow about interventions & operations within Troubleshooting team to support shift transition, if needed
- Lead Troubleshooter team, if needed
- Instructs and directs contractors in facilitating repairs if needed
- Conducts peer reviews of PI activities and provide technical leadership if requested
- Perform fleet check to ensure quality when required
- Contribute to Return of Experience

**2. Compliance and adherence to Environment, Health, Safety and Quality rules, procedures and policies at all times.**:

- Complete industrial documentation: industrial data sheets, IMFU (Industrial Maturity Follow-Up)
- Ensure that all quality standards are always met
- Follow depot/site procedures and instructions, both from the Company and from the customer
- Ensure that quality standards of components are met
- Implement 8D Practices and PPS Practices as and when required
- Ensure Zero outstanding NCR’s
- Locomotive Configuration - Ensure serialized numbers are logged in MAXIMO / GSI
- I-Forms - Attend to I-Forms; Raise product related Issues; Report Incidents and Complete Actions
- Comply with all safety related training and ensure up to date certifications as required i.e. working at heights
- Report any and all safety concerns as per Company procedure
- Collaborate with EHS and Quality teams to ensure we put safety first and maintain first class quality

**3. Accurate and up to date Reporting and Data management**:

- Initiate work through Maximo, update, and close work orders on Maximo /GSI
- Ensure that test documentation are filled out and placed in data file
- Ensure that accurate reporting of work performed are done on MAXIMO / GSI.
- Ensure accurate and comprehensive reporting after testing activities
- Ensure that routine testing and type testing documents are completed
- Ensure comprehensive and