Incoming Quality Coach
6 months ago
**ROLE SUMMARY**
**Supervise Incoming Parts Quality Team Shift A, support production and work with external suppliers and Supplier Technical Assistance to deliver quality parts online side.
**POSITION DETAILS**
- Coordinate the Q1/ISO 16949 program requirements for Incoming Quality
- Support, and encourage quality, cost saving, and other projects as required to provide Quality Control personnel with state-of-the-art equipment to be more efficient and protect the customer.
- Attend Plant Control, Electrical concern and Quality Meetings, update Paynter charts.
- Provide part dimensional layout as required for production personnel, Product Vehicle Team engineers and Variability Reduction Team members.
- Provide Incoming Quality support to contain suspect component concerns.
- Support processing of all non-conforming materials with plant Material Planning & Logistics organization.
- Support Material Planning & Logistics as a decision maker on liability for scrap cost.
- Track supplier corrective actions within the Quality Retort system and verify parts in-plant meet customer requirements.
- Work with Variability Reduction Team and Product Vehicle Team members to initiate appropriate containment and corrective action while supplier does the same.
- Review supplier G8D's to D6 and accept or reject based on content.
- Work with supplier concern feedback from quality gate inspection, finished vehicle quality audits, Government Regulation audits, dealer data, and warranty data.
- Communicate delinquent Quality Retort notices to Supplier Technical Assistance / suppliers, and plant management.
- Participate in the development and implementation of a Best-In-Class Quality Operation System for the Incoming Quality area.
- Manage vehicles on wheel, pending rejects parts and supplier caused campaigns
- Support Launch quality concern with supporting data for Automated Issues Matrix System
- Book reporting hourly personnel time and attendance into HR system.
- Review PFMEA with suppliers for defective parts
- Review Control Plans with suppliers for defective parts
- Review and analyze dimensional reports from suppliers including Statistical Process Condole and capability data.
**PERFORMANCE MEASURES**
- Resolution of all system-filed Safety Actions
- Near Miss Identification - 2/month
- Segregation of Forklifts & Pedestrians in the Incoming Quality quarantine area
- No Incoming Quality Caused Vehicle Campaigns
- No RED containable items on Plant Painter for supplier concerns with known cause within 24 hours.
- No RED containable items for daily Quality report out meeting of from Surveillance gates with known cause within 24 hours.
- No Suppliers Concern Reports uncontained within 24 hours with a known cause.
- No Parts may age >30 days in the Quarantine area without closure.
- Manage Vehicle on wheels proactively ensuring no delay in auctioning vehicles if replacement assembly/parts and labor are available for repairs.
- Sanction all Concern Reports before 30 days unless on dispute status.
- Attend 90% of Part Scrap meetings as a decision-maker.
- Escalate repeated Quality Reports to reduce the number to ave of 12 per year.
- Track G8D from the Supplier to ensure at 15 days G8D is received. If not or not complete book review meetings and escalate Supplier Technical Assistance.
- Maintain plant calibration systems to be ISO 16949 compliant.
- File supplier chargeback within 5 days of all vehicles shipped and all parts contain.
**QUALIFICATIONS and EXPERIENCE**
- National Diploma in Electrical/Mechanical Engineering
- TQM will be an advantage
- Experience:
- 5 years Quality Control Supervision
- 3-year PFMEA experience
- 3-year Control plan experience
- 3-year SPC experience
**KNOWLEDGE, SKILLS and ABILITIES**
- Ability to read and analyze part drawings and study specifications
- Excellent communication skills with the ability to manage conflict
- Working knowledge of the manufacturing environment relating to (Safety, Quality, Cost, and Delivery)
- Intermediate knowledge of Microsoft Office (Word/PowerPoint/Excel/Outlook).
- Faultfinding ability and root cause analysis
- Ability to multi-task multiple hi risk concerns at the same time
- Ability to work with diverse cultures and people Locally and Globally.
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