Casino Surveillance Officer
2 weeks ago
2years
- Conduct system checks, alarm conditions and interfaces
- Complete target reports / punter scans on all gaming areas as per unit specific schedule
- Record and report on faulty equipment
- Issue and check playing cards, where required and other gaming related equipment as per SOP
- Identifies, monitors and actions significant events actioned as per SOP: punter scanning, jackpot verification, table activity, etc.
- Monitors all non-gaming procedures against the relevant function
- Proactively monitor high risk areas and emergency response as per set out procedures
- Reviews all video footage and other documentation/ reports relating to incidents, queries and variances
- Investigates all variances reported to the Surveillance Department
- Reports or escalates findings of the review and investigations
- Record and retain evidence to be used for further processes according to standards
- Reporting all incidents and significant events to the relevant Stakeholders.
- Prioritises reports according to the severity of the incident.
- Captures relevant data on the EOB
**Qualifications and Experience**:
- Grade 12 or equivalent national qualification in gaming operation
- PSIRA C registration
- 1 year experience in a gaming / financial auditing / law enforcement (e.g. SAPS, Security, Defence Force, etc) environment an advantage
- Experience using surveillance /equipment an advantage
- Ability to work shifts that meet operational requirements
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