Junior Operations Analyst

4 days ago


Johannesburg, South Africa Job Crystal Full time

**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:

- Assist with administrative tasks
- Monitoring all incoming channels
- Reporting to various role-players
- Assist with client queries and complaints.
- Capturing and reporting on returned debit orders
- Capturing and reporting on vault arrears
- Updating and maintaining SQL data
- Moving clients to debit order/vault collections
- App channel update

**REQUIREMENTS**
- Matric (Grade 12)
- Any Diploma/degree qualification will be advantageous.
- Experience working with Project management tools.

Required skills:

- Excellent computer skills with experience in all MS packages, such as MS Word,
- MS Excel, MS PowerPoint and MS Outlook.
- A proven background in multi-tasking and prioritizing projects.
- Able to complete complex administrative tasks with mínimal supervision.
- Strong technical skills
- Strong written and verbal communication skills
- Detail-oriented, analytical, organized, and efficient.
- Extremely self-motivated with strong time management.
- Proactive, pragmatic, and resourceful problem solver.
- Trustworthy and reliable.
- Friendly and professional communicator.
- Ability to manage multiple priorities and meet or beat deadlines.
- Ability to anticipate the needs of others, coupled with a strong desire to serve

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)



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