Counsellor (Wits Vida)

4 weeks ago

Johannesburg, South Africa AJ Personnel Full time

**Main purpose of the job**:

- To provide psycho-social support and counselling to research participants and community members (such as grieving parents)
- To assist with facilitating community engagement activities and events

**Location**:

- **Wits VIDA, Nurses Residence, Chris Hani Baragwanath Academic Hospital, Soweto (main base), and the Charlotte Maxeke Johannesburg Academic Hospital, Johannesburg (as required)**

**Key performance areas**:

- Counselling_
- Provide counseling to research participants and community members requiring support (for example, in the case of grieving family members who have just lost their children). This includes liaising with the field and MITS teams to act quickly and efficiently to provide support where the need is identified, providing initial or first-stage counseling, and then assessing progress.
- Includes sensitive management of the provision of sensitive medical information
- Refer participants for further support if required i.e., relevant contracted or community support services
- Create and maintain a list of available support resources for research participants and community members and refer them where reasonable or applicable.
- Support can include (but is not limited to) grief, domestic violence, substance abuse, and other trauma.
- Note that this role serves in support primarily of research cluster participants and families of or children involved in unit research, and is designed as a basic support function, not a primary care
- Function Prepare and present reports on counseling activities, insights, and trends
- Community Engagement_
- Provide ad hoc feedback on community issues/concerns and propose or facilitate resolution where applicable, reasonable and relevant
- Assist in facilitating community engagement workshops and trainings and conduct informal interviews with community members and leaders as required
- Write and present reports on community engagement activities as required
- Through effective sustainable community and stakeholder relationships, build and maintain a link between the community and the organization to ensure the flow of important information (for example, about maternal and child health issues that affect community members)
- Such information may inform formative research or projects that may have meaningful community-level impact
- Such relationships may be built through meetings and active presence at important community events
- Build and maintain relationships with a network of community stakeholders such as councilors, social workers, Community Policing Forum members, Non-Profit Organisations, Faith-Based Organisations, Community-Based Organisations, and other relevant stakeholders to support research interests and community members
- Support facilitation of stakeholder meetings and engagements or problem-solving as required
- In conjunction with the various Community Advisory Boards, help to organize and conduct community outreach events to create awareness and educate the community Assist with resolving community conflicts, rumors, and misunderstandings around research studies and programs
- Support the community engagement team with educational and advocacy material/content and activities
- Research support and administration_
- Assist with administration, logistics, and facilitation as needed for social science research activities such as interviews, focus group discussions, impact assessments, monitoring, and evaluation
- Professionally and timeously affect all unit-required tasks e.g., interviews, administration, report writing
- Create and maintain a tracker for all activities including counselling sessions
- Customer Service and Stakeholder Relations_
- Provide the necessary stakeholders with feedback timeously as required
- Build and maintain authentic relationships with both internal and external stakeholders ensuring a high level of customer-centricity
- Build and maintain authentic relationships with all stakeholders ensuring that all interactions are professional
- Effectively manage work processes to maintain high levels of productivity
- Effective self-management_
- Actively and consistently maintain high standards of professionalism in all aspects of personal presentation and delivery
- Follow through to ensure that productivity standards are consistently and accurately maintained
- Provide appropriate resolution for tasks or deadlines not met
- Support and drive the organization’s core values
- Maintain a positive attitude
- Respond openly to feedback
- Take ownership of driving your career development

**Required minimum education and training**:

- **Relevant accredited Social Work or Counselling qualification/s**:

- **Background in Psychology/Social Work**:

- **_Driver’s license and willingness to drive company vehicles as needed is required_**:

- **Computer literacy including working with Microsoft Excel is required**

**Required minimum work experience**:

- **3-5 years of experience working w

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