Bartender
6 months ago
**Job Number** 24025420
**Job Category** Food and Beverage & Culinary
**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
Required Experience & Qualifications
- 2 years’ relevant experience in a similar position within a 5-star hotel environment
- Well-groomed appearance as per company standards at all times
- Professional and pleasant disposition
- People centric with a strong focus on the Guest experience
- Good financial skills
- Cash handling/cash up procedures in accordance with company standards
- Good communication and interpersonal skills
- Good cocktail skills
- Experience in MICROS system
- Ability to stand and walk for an extended period of time while accommodating guests effectively and politely.
- Ability to work within a pressurized environment.
- Physically fit to perform manual labour
- Attention to detail pertaining to area responsibility
- Ability to work without supervision and within a team
- Required to work rostered shifts and irregular hours as per operational requirements
- Flexible working hours as well as available to work weekends, Public holidays, opening and closing shifts when rostered as per operational requirements
Key Responsibilities
- Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
- Stock ice, glassware, and paper supplies
- Present physical and accurate check to guest and process payment.
- Maintain cleanliness and condition of work areas, bar, bar unit, tables, and other tools, following all set-up guidelines.
- Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Set up, stock, and maintain work areas.
- Serve Hot and cold beverages to guests.
- Answer questions on menu selections.
- Record transaction in MICROS system at time of order
- Address guests' service needs in a professional, positive, and timely manner.
- Thank guests with genuine appreciation and provide a fond farewell.
- Assist other employees to ensure proper coverage and prompt guest service.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
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