Etd Practitioner

**Primarily, you will be responsible to**:

- Conduct a training needs analysis in conjunction with departmental stakeholders and collate the annual training plan
- Deliver and evaluate training using various learning methodologies
- Design, develop, maintain, and update training materials
- Oversee learnership implementation, rollout plan, monitor and report on learner progress
- Accurately record and report on performance contracts and reviews on Sage-300 Performance System
- Record and report on training attendance, assessment results and learner feedback
- Build and maintain strong relationships with stakeholders

**You will also be required to display the following behavioural competencies**:

- Resilient to change, cope under pressure, be able to multi-task and handle several different projects
- Creative and innovative thinking ability to keep things fresh
- Excellent interpersonal and organizational skills
- High attention to detail, data analysis and confidentiality
- Excellent presentation skills to present and manage training programs effectively

**To excel in our environment, you would require the following**:

- OD-ETDP Qualification at NQF5 level
- HR or related Diploma or Degree (advantageous)
- Approximately 3years’ experience as an ETD Practitioner in a service or sales organisation
- Experience in a contact centre or financial services environment would be an advantage
- Software: MS Word, MS Excel, MS Outlook, MS PowerPoint
- Adult Learning principles and methodologies
- Instructional design principles
- Training delivery - this includes the traditional and technology enabled approaches as well as the ability to evaluate learning impact

**_Capfin is committed to creating equal employment opportunities that is aligned to our Employment Equity Plan._