Assistant Store Manager Mr Price

4 weeks ago

East London, South Africa Mr Price Group Full time

**Purpose**

Support the store manager in managing the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.

**Key Responsibilities**
- **Stock Management**:

- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- **Sales Growth & Profitability**:

- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
- **Risk Management**:

- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
- **Customer Experience Management**:

- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
- **Leadership & Development**:

- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.

**Requirements**:

- Grade: 12/NQF 4.
- 3 Years' Experience in a retail management capacity.
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Proficiency MS Office.
- Good Communication Skills
- Understanding of Retail Trade.
- Understanding of Brand, Customer & Product.

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