Retail Admin Supervisor

2 weeks ago

Pretoria, South Africa Green Marble Recruitment Consultants Full time

**Gauteng**, Tshwane (Pretoria)**

**Market Related - Market Related Monthly Cost To Company (Market related)**

**Admin Supervisor needed for our store based in Pretoria East. The ultimate purpose of this position is to maximise sales and profitability. This role will also be responsible for excellent customer service in all aspects, representing the Company in a professional way by always being neat, well presented and well spoken.**

**Qualifications and requirements**:
***
- **Matric**
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- **Fully bilingual (Afrikaans)**
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- **Previous experience as an Admin Supervisor**
***:

- **Basic computer knowledge**
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- **Strong communication and management skills**
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- **Customer satisfaction-oriented**
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- **Strong mathematic skills**
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- **Detail orientated**
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- **Punctuality**
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- **Ability to work under pressure**
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- **Knowledge of products stocked in store**
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**Monthly tasks and activities**:
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- **Ensure the till float balance**
***:

- **Check the small change bag for differences as well as ensure the bag has the correct small change required.**
***:

- **Examine the petty cash that all invoices and slips have been received and send through to the finance department for processing.**
***

**Daily tasks and activities**:
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- **Managing till operators (training and assigning tasks)**
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- **Check daily cash up**
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- **Compile daily petty cash, credit memo and voucher reports**
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- **Maintain a register and fidelity register check daily**
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- **Complete the receipt and tracking**
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- **Release invoices that are on hold or balanced**
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- **Complete AOD (Acknowledgement of Debt) should a till operator short on their daily cash-up.**
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- **Cancel six pay contracts only when instructed by Head Office finance department.**
***:

- **Send expense claims to Head Office finance department.**
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- **Compile a weekly petty cash report**
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- **Ensure that staff purchases have been actioned according to the staff purchase policy.**
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- **Checking the backorders weekly and outstanding sales orders daily.**
***:

- **Checking Backoffice gift vouchers as this is balances to cash up and register**
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- **Assist with customer queries and/or complaints**
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- **Assist with overrides at till points, refunds if and where needed as well as credit notes**
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- **Checking and following up outstanding accounts weekly Debtors**
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- **Feedback to store manager weekly**
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- **Supervising and planning of till operators**
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- **Spot check of floats**
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- **Spot check key registers**
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- **Weekly check and sign off of Petty Cash**
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- **Maintain company policies and procedures**
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- **To positively contribute to team working in the shop**
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- **An eye and enthusiasm for tidiness and order, and attention to detail throughout the store**
***:

- **Maintain confidentiality at all times**
***:

- **Updating the dashboard weekly and sharing with staff at the staff meetings**
***:

- **Ensure staff complete all task daily**
***

**Retail hours applicable

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