Customer Service Contact Centre Manager

The Call Centre team leader is responsible for the financial, business, service delivery standards, and people management for the section he/she oversees. Financial Management - Continuously manage and monitor branch performance with regards to the following: - New business loan advances. - Interest Revenue - Fee Income - Branch expenses - Age analysis -...

Western Cape, Somerset West - Monthly (Uncapped Commission) Our client is looking for Sales Consultants for their Call Centre based in **Somerset West.** To sell medical cover. **Responsibilities**: - Sales of health insurance packages. - Reach and exceed sales target. - Keep accurate records and ensure data integrity through updating relevant Lead...

Are you enthusiastic about providing exceptional customer experiences? Do you thrive in dynamic environments where every day brings new challenges and learning opportunities? If you're someone who is eager to dive into the world of customer service and gain hands-on experience, then we invite you to explore this exciting...

Job OpportunityWe are seeking a skilled and dedicated Multilingual Contact Centre Representative to join our team in North West, South Africa.About the RoleThis is a fantastic opportunity for someone who speaks Italian fluently and wants to work with a prestigious airline brand on various work streams.ResponsibilitiesWork on airline reservations systems &...

Job Title: Customer Service Operations ManagerJob Summary: We are seeking a highly skilled Customer Service Operations Manager to join our team at Helderberg Personnel cc. The ideal candidate will have a strong background in customer service, with experience in leading teams and managing customer relationships.Key Responsibilities: Establish and lead a...

Job Title: Vehicle Service AdvisorMain Responsibilities:Provide clear explanations of services and repair options to customers.Coordinate with technicians to manage timely repairs.Oversee workflow and schedule to ensure quality service.Communicate with customers about their vehicle repair needs and relay information to Service...

Handling customer inquiries and providing exceptional customer service. - Welcoming customers to a warm environment and giving customers peace of mind by explaining work carried out on collection. - Following up with workshop and providing accurate feedback to customers multiple times a day. - Assisting with scheduling appointments and meetings. -...

A company dedicated to delivering the most effective and advanced solutions for the life sciences sector throughout South Africa and the broader African continent is looking for an experienced Customer Service Specialist. The responsibilities include assisting with reception, handling quotes ancd order fulfilment process as well as resolving queries for the...

**Job ID**: 66799**Date Posted**: Posted 2 hours ago**Location**: Somerset West, Cape Town**Job Title**: FRONT OF HOUSE FOOD & SERVICE MANAGER - SOMERSET WEST - WESTERN CAPE **Specific duties include, but is not limited to the following**: Stock Control: - Conduct weekly and monthly stock counts. - Ordering of stock (to be signed off by Village Manager) -...

About the RoleWe are seeking a skilled Vehicle Service Advisor to join our team in the Helderberg area.Key Responsibilities:Communicate effectively with customers regarding their vehicle repair needs and relay information to Service technicians.Answer questions about service outcomes, book services, and open job cards.Calculate quotes for repairs and...

Job Title: Food & Beverage Manager Location: Lord Charles Hotel and Conference Centre, Somerset West, South Africa Department: Food & Beverage Reports To: General Manager Job Overview: The Lord Charles Hotel and Conference Centre is seeking an experienced and dynamic Food & Beverage (F&B) Manager to lead and elevate our food and beverage operations. Nestled...

About the RoleWe are seeking a highly skilled and multilingual Contact Centre Representative to join our team in North West, South Africa. As a representative of Black Pen Recruitment, you will be working with a prestigious airline brand on various work streams.Job DescriptionYou will be assisting passengers with pre and post-flight departure travel-related...

About the Company: Our client, an award-winning contact centre, specialises in providing high-quality customer support services across multiple verticals from their strategically located centres. They pride themselves on building strong relationships with their clients and embodying their brands through exceptional client experience.

**Job Advert Summary**: Join the team at Rola Multifranchise, where we are committed to providing exceptional service and support to our customers long after their vehicle purchase. As the Customer Relations Manager, you will be responsible for overseeing all aspects of the customer experience post-sale, including service appointments, maintenance inquiries,...

Sales: - Present our products/services to potential clients, highlighting their features, benefits, and value proposition. - Identify customer needs and tailor product recommendations to meet those needs effectively. - Maintain accurate and updated records of sales interactions, leads, and outcomes in the CRM system. - Achieve or exceed sales targets and...

Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center for our bank branches nationwide, as well as providing essential services to customers for credit and transactional banking needs. We are looking for a...

Who are IWG The global leader in flexible workspace solutions and commercial property. In a world where businesses are very quickly shifting to a hybrid work IWG are pioneering the workspaces of tomorrow to meet the demand. We operate in over 120 countries providing workspace solutions to meet any requirement. Innovation, drive and passion mean we’re a...

Position: Vehicle Service Advisor Location: Helderberg Industry: Vehicle servicing Salary: R17 000 – R20 000 (CTC) p/m Benefits: Pension & medical aid Type: Permanent CV deadline date: 30 November 2024 Start date: ASAP Main role: Responsible for communication with customers about their vehicle repair needs and relaying...

customer service|internal sales|sales administrator If you meet the following requirements you are welcome to apply: - Excellent command of the English language - The ability to liaise with clients at Managerial Level - Strong administrative skills and the ability to work in an environment where deadlines must be met - At least 2 years experience in a...

**THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE** Our client is looking for an expert, energetic and focused Multibrand Service Advisor for the high - volume brand motor dealership. We are looking for an efficient individual with 2 or more years of Service Advisor experience, within a franchised motor dealership, who has working knowledge of...