Control Room Manager

1 month ago


Johannesburg, South Africa Fidelity Services Group Full time

**Vacancy: Control Room Manager (Night-Shift Only)
- National Command Centre**
**Location: Heldekruin Roodepoort**
**Reporting: Branch Manager**

The overall purpose of this position is to ensure that all site-specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times. **Managing People, Processes and systems, Deep Alert, Hikvision, Reporting**

**Minimum Requirements**:

- Grade A
- Grade 12 / Matric
- Driver's License and own reliable transport
- Must Reside in Westrand Area.
- Computer Literacy in MS Office, CCTV, etc
- Must be able to work under pressure and for extended hours as and when required
- Strong ability to work shifts
- Work independently and within a team.
- A minimum of 5 years’ experience in the Security Industry Control room or Call Centre
- No criminal record or any Pending Cases
- Must be reliable and trustworthy
- Call Centre or Control Room Experience
- Receiving complaints and informing management accordingly
- Able to exercise and maintain discipline.

**Job Specification...**
- Fluent in English
- Telephone Ethics and Communication
- Experience in Excuquard, Listener, Milestone, Challager, Auto Cam
- Compiling Reports / Investigations
- CCTV Experience
- VUMACAM Experience

**Core competencies**:

- Administration skills
- Organizational skills
- Communication skills
- Honesty
- Reliability
- Problem solving skills
- Managing of the control room personnel in all aspects of the control room
- Ability to meet strict deadlines.
- Numerical accuracy.
- High methodical working methods are required.
- Attention to details.
- Ability to liaise professionally with personnel at all levels.

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. _


  • Control Room Manager

    6 months ago


    Johannesburg, South Africa Fidelity Services Group Full time

    Introduction... The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times in the Fourways Area. Minimum Requirements... - Grade A - Grade 12 / Matric - Drivers Licence and own reliable transport - Must Reside in Fourways...


  • Johannesburg, South Africa Jobted ZA C2 Full time

    JOB DESCRIPTION: - Executing all contractual compliance at the area of responsibility - Overall responsibility and accountability in the following criteria: - Security technology functionality - Reporting of problematic technology to the IT Department - Training and overseeing the functions and performance of control room personnel, familiarizing him /...

  • Control Room Operator

    6 months ago


    Johannesburg, South Africa Aura Full time

    **WHO WE ARE** AURA is the world’s leading emergency response marketplace. AURA is a technology platform which enables anyone to access the closest vetted private security & medical response unit to their location, anywhere, anytime, using a connected device. AURA's vision is to create a world where everyone is safe. This is supported by a company...


  • Johannesburg, South Africa SiG Labour Corporate Full time

    JOB DESCRIPTION: Executing all contractual compliance at the area of responsibility Overall responsibility and accountability in the following criteria: - Security technology functionality - Reporting of problematic technology to the IT Department - Training and overseeing the functions and performance of control room personnel,...


  • Johannesburg, South Africa SiG Labour Corporate Full time

    JOB DESCRIPTION:Executing all contractual compliance at the area of responsibilityOverall responsibility and accountability in the following criteria: - Security technology functionality - Reporting of problematic technology to the IT Department - Training and overseeing the functions and performance of control room personnel,...

  • Control Room Operator

    7 months ago


    Johannesburg, South Africa Cartrack Full time

    We have an exciting opportunity for CCTV Monitoring Agents within our Control Room! Duties & Responsibilities: - Monitoring of live streaming CCTV; - Daily CCTV and other system checks; - Data capturing (Reports and Incidents); - Communicating relevant information regarding movements on and offsite; - Communicate with armed response and field supervisors...

  • Control Room Operator

    3 months ago


    Johannesburg, South Africa Fidelity Services Group Full time

    **Control Room Operator** A vacancy exists for Control Room Operators stationed at the Robertville Branch. The main purpose of the position is to ensure Surveillance operations and report on it. **_ Requirement:_** - PSIRA grade B/A renewed. - Must reside in the Johannesburg area. - Fully computer literate (Outlook, Excel, Word, What’s App) and has the...

  • Control Room Operator

    6 months ago


    Johannesburg, South Africa Cartrack Full time

    We have an exciting opportunity for CCTV Monitoring Agents within our Control Room! Duties & Responsibilities: - Monitoring of live streaming CCTV; - Daily CCTV and other system checks; - Data capturing (Reports and Incidents); - Communicating relevant information regarding movements on and offsite; - Communicate with armed response and field supervisors...


  • Johannesburg, Gauteng, South Africa SiG Labour Corporate Full time

    About the RoleThis is an exciting opportunity to join our dynamic security operations team as a Control Room Manager. You will be responsible for overseeing the daily operations of our control room, providing exceptional customer service, and collaborating with other team members to ensure our clients receive the highest level of service.As a Control Room...

  • Control Room Manager

    6 months ago


    Johannesburg, South Africa Fidelity Services Group Full time

    Introduction... The overall purpose of this position is to ensure that all site specific security requirements are adhered to and that the Client’s needs are efficiently and professionally met at all times.. **Minimum Requirements**: - Grade A - Grade 12 / Matric - Drivers License and own reliable transport - Must Reside in Westrand Area. - Computer...

  • Control Room Operator

    1 month ago


    Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Job Requirements:We are seeking a highly skilled and experienced Control Room Operator to join our team at Gap Consulting. The ideal candidate will have a minimum of 2 years experience working in a control room environment and be comfortable working shifts.Key Responsibilities:Monitor and respond to critical situationsCollaborate with team members to achieve...

  • Control Room Operator

    2 months ago


    Johannesburg, South Africa Cartrack Full time

    **Listing reference**: cartr_000560**Listing status**: Online- **Position summary** **Industry**:Armed Forces **Job category**:Office Support **Location**:Johannesburg **Contract**:Permanent **Remuneration**:6 800 **EE position**:No **Introduction** - We’re a world-leading smart mobility tech company with over 1,750,000 subscribers across 23...

  • Control Room Operators

    6 months ago


    Johannesburg, South Africa Fidelity Services Group Full time

    **Control Room Operator** **Specialized Services Division** **Reporting to the: Senior Analyst** A permanent vacancy exists for a Control Room Operators (x2) stationed at our Specialized Services Division in Roodepoort, Gauteng. The position will report to the Investigations Analyst. The main purpose of the position is to ensure Surveillance operations...


  • Johannesburg, South Africa Nedbank Full time

    Job Family- Risk, Audit and Compliance - Career Stream- Regulatory Compliance - Leadership Pipeline- Manage Self: Professional **Job Purpose** - To assist the Senior Compliance Manager, reporting into the Head: Compliance Control Room with the coordination; facilitation and management of the Compliance function for the Division through monitoring; reporting...

  • Control Room Operator

    1 month ago


    Johannesburg, South Africa Jobted ZA C2 Full time

    Minimum Requirements: - Must have a minimum of 2 years experience working as a Control Room Operator - Must be comfortable working shifts - Ability to perform under pressure - Effective verbal and written communication skills - Valid Drivers License Essential - Contactable References and Payslips required Salary Structure: - Negotiable Salary Package...


  • Johannesburg, Gauteng, South Africa Gap Consulting Full time

    Gap Consulting is seeking an experienced Senior Control Room Operations Specialist to join our team.About the RoleWe are looking for a highly skilled and dedicated individual to work as a Senior Control Room Operations Specialist. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our control room.Key...


  • Johannesburg, Gauteng, South Africa Bidvest Protea Coin Full time

    About Bidvest Protea CoinWe are a reputable company seeking a skilled CCTV Control Room Operator to join our team.

  • Control Room Operator

    1 month ago


    Johannesburg, South Africa Gap Consulting Full time

    Minimum Requirements:Must have a minimum of 2 years experience working as a Control Room Operator Must be comfortable working shifts Ability to perform under pressureEffective verbal and written communication skillsValid Drivers License EssentialContactable References and Payslips requiredSalary Structure:Negotiable Salary Package based on...

  • Control Room Operator

    1 month ago


    Johannesburg, South Africa Gap Consulting Full time

    Minimum Requirements: Must have a minimum of 2 years experience working as a Control Room Operator Must be comfortable working shifts Ability to perform under pressure Effective verbal and written communication skills Valid Drivers License Essential Contactable References and Payslips required Salary Structure: Negotiable Salary Package based on...


  • Johannesburg, South Africa Neo-AI Full time

    Neo-AI seeks Control Room Operators **Job description** - The person will be placed on the alarm-based monitoring - Able to report any incidents to the client and to company management. - Must be able to speak and write English. - Must be able to talk over the phone with the client. - Must be able to work under pressure and stress. - A minimum of 3-5...