Quality Assurance Lead
2 weeks ago
Role Purpose
Ensure the quality of all business and technology solutions is functionally and non-functionally tested, in order to
meet the requirements and achieve overall sustainable quality of the business solution. The QA Lead establishes
metrics, mentors team members and manages outside resources. They are responsible for growing the maturing
of the quality assurance practice in alignment industry best practices.
Responsibilities and work outputs
- Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best
practices.
- Drive the test automation practices.
and developing new tools and processes to ensure quality goals are met.
- Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA
resources internally and externally.
- Lead and mentor QA team members, as well as manage outside contract testers.
- Develop and execute test cases, scripts, plans and procedures (manual and automated).
- Ensure QA practices align with agile practices and process.
- Selection testing tools and assets.
- Improve efficiency in testing features and identify key areas for test automation.
- The incumbent will also be part of a squad and a percentage of their capacity be used in delivery within
the squad.
**Competencies required**:
- Business Acumen - Ability to understand the business, channel and user experience strategy. Provide
design direction to best meet customer and business goals.
- Customer/ Stakeholder Commitment - Anticipates, meets and exceeds customers and stakeholders'
expectations. Has a high operational accountability and directly influences customer service through
design.
- Drive for Results - Requires good time-management skills and the ability to work under pressure.
- Leads Change and Innovation - Challenge the status quo, does what is right for the business and the
customer, and encourage continuous improvement and innovation.
- Team player - Create and maintain an open, positive working environment.
- Collaboration - Strong communication skills to collaborate with various stakeholders.
- Self-awareness and insight - Manages self and relationships with others effectively, deals with ambiguity,
uncertainty and pressure.
- Diversity and Inclusiveness - Is sensitive to individual and cultural differences and demonstrates humility
and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all
parties concerned.
- Passion for learning and mentoring.
- Passion for process automation and software quality.
- Familiar with CI/CD processes.
- Analysing.
- Planning and organising.
- Ability to prioritise and sequence.
- Coping with pressures and setbacks.
**Experience and Qualifications**:
- Degree in BSC/ IT preferred.
- Diploma in Information Technology.
- Min of 6 years’ experience in testing with min 12 months in test automation.
- At least 2 years of financial services experience is preferred.
- Exposure to diverse IT projects using a variety of testing tools and techniques.
- Qualifications preferred: Testing qualification ISTQB/ISEB.
- Must have experience in an agile work environment.
- Experience working with REST APIs.
Between 5 - 7 Years
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