Senior Clerk

2 weeks ago


Cape Town, South Africa City of Cape Town Full time

ELIGIBILITY

Suitably qualified staff

members with experience in

CLOSING DATE

13.03.2024

REFERENCE NUMBER

FIN 25/24 Ext

SALARY

**Basic Salary**: R 220 458.00

DEPARTMENT

Revenue

DIRECTORATE

FINANCE Senior Clerk

**Requirements**:

- Grade 12 / Senior Certificate
- 3 years’ experience (1 year external administrative experience

& 2 years internal experience in a Revenue environment).
- A detailed knowledge of: Debtors municipal accounts and

deposit administration, customer relations management systems

and sound human relations.
- In depth knowledge of the Cash management policy as well

as the Credit Control and Debt Management policy.
- Must have good communication, managerial and organisational

skills.
- A detailed knowledge of Council approved tariffs and system

parameters.
- A valid driver’s licence will be an advantage.
- Willingness to work shifts, Saturdays and Sundays linked to

the operating hours of a mall.

Key Performance Areas
- Provide administrative support to the Citizens of Cape Town

of relevant policies in respect of specific administrative

procedures within the customer service agent function, of the

Debtors and Cash division.
- Collating of various statistics with regard to the number of

contacts, number of notifications (created/completed or

escalated).
- Deal with all Debtors and Cash related tasks which have a direct

impact on service delivery.
- Daily interaction across functional areas relating to issues which

affect Debtors and Cash day to day operations.
- Daily interaction with all matters related to the Cash Management

Policy as well as the Credit Control and Debt Management Policy.
- Ensuring the daily receipting and depositing of all monies on the

HRK cash receipting system as well as manually including the

control over floats.
- Deal with the transfer of payments and any account adjustments.

Assisting with training and development of staff.



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