Quality Analyst
1 day ago
**Job Advert**
Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our Durban, on a Fixed Term Contract.
A critical eye for detail is essential in this FTC role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under pressure.
You’ll be joining our fun-loving global community of more than 120,000 passionate people who work across 200 locations in over 60 countries delivering exceptional customer experiences for some of the world’s leading brands. Being a people-first company, we put people at the heart of our business, and this is when everything comes alive.
If you’re a driven, positive and motivated individual, looking to join a well-established company who values their employees then here’s your chance
Don’t miss out on this opportunity to grow and thrive in your in your career as a Quality Analyst.
**What you’ll be doing**
- Calibrating evaluations, produce alignment measure and insight
- Providing direct feedback to evaluators to support improvement in alignment, agree SMART action plans, understand progress to plan and measure improvements
- Driving local quality calibration plan
- Conducting site calibration to ensure consistency across the business
- Supporting calibration accreditation initiative
- Supporting academy accreditation
- Completing complaint investigation and transcript requests
- Capturing continuous improvement opportunities and close loop through effective coaching
- Producing actionable insight and recommendations
**What you’ll need**
- Matric
- Ability to deliver feedback and effective coaching at Team Manager and Operations Manager level
- High level of attention to detail when calibrating evaluations
- Experience of the quality framework or working in a quality assured environment
- Strong facilitation and coaching skills
- Proven track record of achieving targets
- Previous or current quality experience (Advantageous)
- Clear credit, disciplinary and criminal records
Please note that the appointment will be made in line with the Company’s EE Plan.
Each Webhelper brings a different energy, passion, a unique set of skills and talents. This strand of our DNA sets us apart and is how we enrich customer experience and business solutions for our clients.
We’d love to get to know you better. After applying, you will be sent a link to complete a quick online chat. We don’t want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity advance your career with our collaborative team of game-changers today.
Job Reference: SA02461
-
Quality Analyst
7 months ago
Durban, South Africa Webhelp Full time**Job Advert** Are you driven by excellence, meticulous in your work, and proud of your dedication? If your answer is "yes," then a Quality Analyst role at Concentrix is your next career move. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their...
-
Quality Analyst
4 months ago
Durban, South Africa Webhelp Full time**Job advert** Are you driven by excellence, meticulous in your work, and proud of your dedication? If your answer is "yes," then a Quality Analyst Permanent role at Concentrix is your next career move. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve...
-
Quality Analyst
7 months ago
Durban, South Africa Webhelp Full time**Business Support** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join Concentrix + Webhelp in our dynamic Durban office, working on an exciting campaign. With game-changers in over 70 different countries, we celebrate our differences and...
-
Quality Analyst
7 months ago
Durban, South Africa Webhelp Full time**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join Concentrix + Webhelp in our dynamic Durban office, working on an exciting campaign. With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each...
-
Quality Analyst
7 months ago
Durban, South Africa Webhelp Full time**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join Concentrix + Webhelp in our dynamic Durban office, working on an exciting international campaign. With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that...
-
Quality Analyst
1 day ago
Durban, South Africa Webhelp Full time**Advisor** **Location** - Durban, South Africa**Language** - English*** **Job Advert**: - Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our Durban, on a Fixed Term Contract. A critical eye for detail is essential in this FTC role as well as analytical and problem-solving skills. You should have an interest in...
-
Software Quality Analyst
2 weeks ago
Durban, South Africa Games Global Full timeEnhance based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation. As our Software Quality Analyst, you will join an innovative and high performing studio, working collaboratively with all...
-
Software Quality Analyst
2 weeks ago
Durban, South Africa Games Global Full time**The role**: The Game Tech Team based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation. As our Software Quality Analyst, you will join an innovative and high performing team, working...
-
Software Quality Analyst
1 week ago
Durban, South Africa Games Global Full timeStormcraft Studios, based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation. As our Software Quality Analyst, you will join an innovative and high performing studio, working collaboratively...
-
Software Quality Analyst
1 week ago
Durban, South Africa Games Global Full timeStormcraft Studios, based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation. As our Software Quality Analyst, you will join an innovative and high performing studio, working collaboratively...
-
Analyst Quality Control
6 months ago
Durban, South Africa Premier Full timeAt Premier, we recruit and invest in our employees for the long term. We believe that our growth depends on us having the right people with the right skills and the right attitude. We have a high-performance environment that attracts like-minded people who want to be their best every day and in doing so we grow together. The Analyst Quality Control will be...
-
Quality Analyst
5 months ago
Durban, South Africa Webhelp Full time**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Durban, on the Amazon campaign. A critical eye for detail is essential in this role as well as analytical and problem-solving skills. You should have an interest in content and people and should be able to work well under pressure. **What...
-
Quality Analyst
1 week ago
Durban, South Africa Webhelp Full time**Job Advert** Are you ready to take up the challenge of a new position that will test your capabilities and reward your meticulous work ethic? Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Durban, on a new and exciting campaign. You’ll be joining our fun-loving global community of more than 100,000...
-
Quality Analyst
7 months ago
Durban, South Africa Unilever Full time**Quality Analyst** **MAIN JOB PURPOSE**: To assist with the quality assurance service to the business to ensure that products produced by the company are fit for use by the consumers according to Company’s specifications and standards. To drive zero defect culture within the organization with the use of WCM tools. **JOB SUMMARY**: **_ Operational...
-
Software Quality Analyst
2 days ago
Durban, South Africa Games Global Full timeEnhance based in Durban, is looking for a proficient Software Quality Analyst who is passionate about Quality - creating innovative test strategies, driving software quality standards, and seeking efficiencies through test automation. As our Software Quality Analyst, you will join an innovative and high performing studio, working collaboratively with all...
-
Quality Analyst
2 weeks ago
Durban, South Africa Webhelp Full time**Job Advert** Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Durban on an exciting campaign. A critical eye for detail is essential in this seconded role as well as analytical and problem solving skills. You should have an interest in content and people and should be able to work well under...
-
Quality Analyst
2 weeks ago
Durban, South Africa Webhelp Full timeOpportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in Durban on an exciting campaign. A critical eye for detail is essential in this seconded role as well as analytical and problem solving skills. You should have an interest in content and people and should be able to work well under pressure. You’ll be joining...
-
Software Quality Analyst
5 days ago
Durban, South Africa LexisNexis Full time**Who is LexisNexis?** Our Quality Assurance Team is at the forefront of leading or participating in testing of systems. As we are striving to improve on perfection in every release, we are looking to recruit a **Sr. Quality Test Analyst**. **What will you do?** The position will usually have a diversified understanding of QA testing including different...
-
Quality Analyst
1 week ago
Durban, South Africa Webhelp Full time**Job Advert** Are you ready to take up the challenge of a new position that will test your capabilities and reward your meticulous work ethic? Opportunity awaits a diligent, highly organised and motivated Quality Analyst to join our team in, on an innovative campaign in our vibrant Durban office. You’ll be joining our fun-loving global community of more...
-
Quality Analyst
7 months ago
Durban, South Africa Unilever Full timeUnilever is currently hiring for **:Quality Analyst** **Function**: Supply Chain **Location**:Maydon Wharf Factory **Terms & Conditions**: full time ABOUT UNILEVER With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives...