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Computer Operator Ii
1 month ago
Location: Midrand, ZA, 1685- Requisition ID: 10406**Over view**:
Operations ensure the continuous and trouble free operation of the On-Line Systems.
**Responsibilities**:
- Monitor Control Room environment to ensure stability and continuity.
- Operate various equipment including backup devices, terminals, computer printers, Communications devices, UPS, etc.
- Basic Incident, Problem and change management.
- First line investigation of incidents and problems.
- Generating and distributing standard reports.
- Maintains records, logs and trouble reports.
- Updates and implements site documentation, procedures and checklists as delegated.
- Maintains a neat and orderly computer room and computer supply area.
- Performing preventative maintenance on computers and peripheral equipment.
- Performs daily backups and taking care of the computer tape library.
- Assist in recovery activities when necessary to restore operations during an emergency.
- Ability for working on 12 h shifts (day/night shift in equivalent work system 24/7/365).
- Perform additional duties and responsibilities when requested.
**Qualifications**:
Minimum knowledge and skills requirements
- Must be able to work all holidays as shift requires (24x365 operation), may work up to 12 hour shift.
- Demonstrate high flexibility and good communication in English.
- Effective technical writing skills.
- Strong verbal and written communication skills.
- Eagerness to learn and interested in new technologies.
- Able to navigate through and perform basic commands in one of the systems Unix/Linux/AIX/VMS/DOS.
- Comprehensive knowledge of Office suite and PC operating systems.
- Self-motivated, demonstrates initiative.
Additional preferred skills and knowledge
- Technical college or the equivalent by experience with additional training in computer technology.
- Knowledge IBM ESX system architecture and VMware technology.
- Knowledge to IP Protocol, LAN/WAN topology (frame, DSL, Cellular, X.42, X.25, ATM, Satellite, Radio, PTP, Dial-up).
- Monitoring and troubleshooting tools ( Solarwinds, Whatsupgold, Tivoli).
- Working knowledge of FTP/SFTP utilities.
- Data Center network equipment (firewalls, switches, routers, etc).
- Introduction to Retailer POS, call center tools and functions.
- Team-working ability.
**Keys to Success**:
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, marital or family status, and any other personal attributes protected by federal, provincial or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
