Despatch: Supervisor

**Main Objectives**

To focus on the daily control of orders for despatch, loading and receiving of stock, housekeeping and stock rotation procedures.

**Responsibilities**:

- Assist with Stock Control by assisting with monthly stock counts as required by management (transfers and GRVs)
- Checking load documents and verifying that all is in order and verifying that seals are correct
- Oversee or lead employees working at lower level dispatch.
- Ensuring maintenance of housekeeping processes
- Account for all stock being dispatched
- Reconciliations
- Keeping Dispatch storage areas neat and tidy
- Giving weekly reports
- Truck departures on time
- Assist with queries related to the dispatching department

**Qualification Requirements**:

- Grade 12 (matric) certificate or equivalent
- Computer literate

**Experience Requirements**:

- 6-day position (pressurised environment)
- Required to work Saturdays, Sundays and Public Holidays as the business requires
- May have to deal with customer complaints
- Required to work on a rotating 12-hour shift which includes nightshift

**Key Outputs**:
**Skills and Attributes Required**
- Planning and organising
- Strong personality and excellent leadership skills
- Computer literacy
- strong computer skills
- Sense of urgency
- Accuracy/ Attention to detail
- Numerical ability
- Problem solving Improvements
- Accountability
- Respect
- Teamwork
- Communication
- written, verbal

**Other Requirements**
- 6-day position (pressurised environment)
- Required to work Saturdays, Sundays and Public Holidays as the business requires
- May have to deal with customer complaints
- Required to work on a rotating 12-hour shift which includes nightshift