Branch Manager

**Duties and Responsibilities**:

- Manage, lead, motivate, develop, and empower branch employees - thereby retaining a stable team who is able to deliver business goals.
- Drive sales targets and manage operational efficiencies to maintain a healthy, profitable business.
- Ensure excellent customer service by playing an active role in customer contact situations - thereby ensuring and maintaining healthy customer relationships.
- Manage as well as control financial targets within company-accepted norms and balance this against business risk.
- Maintain and improve customer service, sales performance, stock efficiencies and manage business risk related to credit.
- Ensure Stock loss is minimized through compliance with security measures, and stock and cash handling procedures.
- People Management - training, mentoring, coaching, and management of staff within the store.
- Ensure sound financial and administrative control over branch, including ISO compliance.
- Accountable for the maintenance of branch image and branch assets

**Qualifications**:

- Grade 12 / NQF level 4 or the equivalent
- Drivers Licence
- 5+ years of business development and management skills
- Sales and/or general management qualification advantageous
- Must have managed a diverse team before.
- Sound people skills to drive performance and accountability.

**Skills**:

- Natural leader with strong motivational skills
- Must have exceptional communication skills (verbal and written)
- Strong interpersonal & organisational skills
- Driven, ambitious & passion to succeed
- Highly analytical
- Ability to work under pressure
- Consistent & Persistent

**Salary**:

- Market-related