Claims Administrator
2 days ago
Job Overview
**Date Posted**:
Posted 5 hours ago
**Location**:
Johannesburg, Gauteng
**Job Title**:
Claims Administrator
**Salary**:
R5,500
**Salary Type**:
Negotiable
**Education Level**:
High School / Matric
**Job Level**:
Junior
**Required Experience**:
1 - 3 Years
Claims Administrator - Johannesburg
A Claims Administrator job vacancy is currently available in Johannesburg, Gauteng, South Africa.
**Duties & Responsibilities of the Claims Administrator**:
- Registration of claims.
- Assisting in arranging roadside assistance or any other emergency assistance.
- Gathering all relevant supporting documents to further the claims process.
- Information must be submitted to Insurers immediately upon receipt & excess all SLA time-frames.
- Daily follow up on claims process with the Insurer.
- Daily telephonic & written feedback to B-Sure clients until claim is finalized.
- Improving turn-around times on claims by delivering service excellence.
- Identifying 3rd party information and escalating to Insurer.
- Identifying write-off vehicles to avoid any inflated storage costs.
- Load claims information onto any future client or claims system.
- Creating a client file.
- Ensure that claims item is deleted with Insurer after finalization of claim.
- Ensure adherence to claims & underwriting guidelines.
- Compile and submit outstanding claims report as per set standard.
- Ensure data integrity on all systems.
- Attend to client queries where it is required.
- Minimize or ZERO cancellations through regular and pro-active dealings with clients during the claims process.
- Assist clients with claims related problems and report all deviations to reporting level.
- Service Clients in accordance with the B-Sure Service Standards.
- Superior Claims Finalization with the intent to generate referrals.
**Desired Experience & Qualifications**:
- Matric
- Reliable transport
- Insurance knowledge will be highly advantageous is but is not vital
- Basic knowledge of legal requirements of the insurance industry
- Claims knowledge (an advantage)
**Package & Remuneration**:
- R5 500
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