Recruitment Consultant

3 weeks ago

Cape Town, South Africa Metropolitan Life Full time

**Introduction**
- Metropolitan is one of the oldest financial services brands in South Africa. With a 126-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security.Metropolitan operates in South Africa, but the brand is also present in 12 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.

**Role Purpose**
- Partner with leadership to develop and implement the recruitment, selection, induction and onboarding practice. Provide sourcing services to support the business' current and future resource requirements that will empower the business to achieve its objectives.**Requirements**:

- Bachelor's degree in HR, Social or Behavioural Sciences or BCom Honours Industrial Psychology
- Qualified as a psychometrist and registered with HPCSA (preferred)
- 2-3 Years recruitment/sourcing experience
- Experience in financial services industry (preferred)
- Experience in digitization for recruitment (Zoom, MsTeams, LinkedIn)

**Duties & Responsibilities**
- Establish the recruitment, selection, induction and onboarding practices in collaboration with leadership & HC.
- Collaborate with business stakeholders and HC team to determine sourcing requirements.
- Advertise roles through various channels in line with business requirements and relevant standards.
- Engage potential recruitment leads to create an interest in MMH and the vacancy and build talent pools.
- Contribute to the development of specific sourcing strategies and action plans aimed at building a talent pipeline to enable business to meet its objectives.
- Accurately maintain and update recruitment documentation in line with relevant standards.
- Manage the full cycle of recruitment process including sourcing, screening, qualifying, interviews, offers, preboarding, induction and onboarding.
- Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Keep abreast of industry trends, legislation and best practices.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.

**Competencies**
- Business Acumen
- Customer/Stakeholder Commitment
- Drive for Results
- Leads Changes and Innovation
- Collaboration
- Impact and influence
- Self-Awareness and Insight
- Diversity and Inclusiveness

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