IT Operations Manager:sub Saharan Africa

2 weeks ago


Stellenbosch, South Africa Status Staffing Full time

**Western Cape**
**, Stellenbosch**
- (Negotiable)

**Our client in Stellenbosch deals with food process and trading internationally. They are looking to recruit an**
**I.T Operations Manager: Sub-Saharan Africa**
**to come join their team and gain new skills.**

EMPLOYMENT TYPE : Permanent

SECTOR : I.T

START DATE : A.S.A.P / Immediate

**DUTIES**:

- Resolve support issues
- Top line of escalation internally with complete ownership of 2nd line technical issues
- Liaise with 3rd party vendors and contractors
- Formulate and execute local IT strategy
- Formulate and manage local IT budget - CAPEX and OPEX
- Execute global project initiatives as required
- Support and administer technologies including networks, Windows server, Active

Directory, Microsoft Exchange, Azure, Office365, VMWare and Citrix
- Problem solving network, PC / Server hardware and OS issues
- Assist and complete administrative and operational tasks, data management, incident logging, reporting, systems monitoring & testing and disaster recovery and business continuity planning
- Ensure that appropriate standards are adhered to
- Follow the ITSM Incident, Request, Problem, Asset and Knowledge Management process
- Manage IT Operation assets and contractors

**REQUIREMENTS**:

- 5 years’ experience in a similar role
- Proven track record in Project Management
- Experience in drafting policies and procedures
- Strong ITIL knowledge
- Excellent ability to formulate training material, train and support stakeholders; and ability to present ideas in user-friendly language.
- Willing to travel
- Able to formulate and manage budgets, strategy and execute associated projects
- Knowledge of data protection and legislation (GDPR & POPIA)
- Excellent knowledge of Asset Management
- Demonstrated experience with Disaster Recovery & Business Continuity planning
- Able to manage and complete multiple projects simultaneously

**COMPETENCIES**
- Microsoft Operating Systems and network technologies
- Office 365
- Windows Server
- PCs, laptops, printers and peripherals
- CCTV and access control solutions

**CLOSING DATE**:

- 31 March 2023
- For more information please contact:
**Lisa Snyman



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