Finance Support Analyst

1 week ago

Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office.

**Key Responsibilities**:

- Accurately resolve problems using investigative and analytical skills
- Identify and replicate problems that require a software change by Development
- Work as part of the Support team
- Work with other departments to provide solutions to the customer
- Pro-actively taking ownership of a wide variety of calls and problems
- Ensuring all calls are dealt with efficiently and promptly in accordance with the Service Level Agreement
- Managing, prioritising and progressing their adopted calls, in particular
- Using the call logging system correctly and ensuring that calls are updated on a regular basis with actions undertaken
- Regularly updating customers regarding the status of their calls
- Effectively handling complaints and call escalation requests form customers
- Identifying calls that are not support calls and dealing with these following the correct procedures, for example after sales calls, chargeable support calls, modification and system change requests
- Continually and pro-actively acquiring and retaining knowledge of KCS products and systems
- Pro-actively using the appropriate tools to gain and share knowledge
- Working with members of the Support Team and other departments to ensure that customers receive a prompt efficient service
- Alerting Senior Application Support Consultants, Team Leaders and Application Support Manager as necessary regarding any sensitive customer issues
- Taking the initiative and identifying ways in which the Support Service and/or Support Procedures can be improved and discussing these with the Application Support Manager
- Undertaking any other projects as required by the Support Manager

**Key Requirements**:
**Knowledge and Experience**:
**Essential**:

- Finance Analysts will have a good general knowledge of accounting principles to trial balance level
- Excellent written and verbal communication skills
- Microsoft Office skills with in depth Excel knowledge

**Desirable**:

- Finance Analyst should ideally have an Accounting or Business Studies qualification, for example Degree, BTEC, HND or AAT
- Understanding of standard business practises and Finance procedures as well as ERP systems
- Knowledge of the KCS Application software or ERP software
- Experience in a software support environment or similar

**Person Specification**:

- Be able to investigate unfamiliar problems and generate an effective solutions in a systematic and logical manner
- Have excellent customer care and strong interpersonal skills
- Project a professional image
- Be adaptable and work as an effective member of a team
- Be organised and manage own workload efficiently
- Maintain a professional standard of communication at all levels
- Work conscientiously and use initiative
- Be calm under pressure and manage stressful situations
- Adopt a positive, pro-active approach to work

**Special Conditions**:

- This role may require travel, therefore a valid driver’s licence is desirable
- Support Interns are required to work 3 standard shifts with an hour unpaid lunch break
- 07:00 - 16:00
- 08:00 - 17:00
- 09:00 - 18:00

**Company Info**

Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants. Our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively. Kerridge is an award winning and market leading provider of IT solutions to rental companies worldwide.

**Equal Opportunities**

KCS is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.
- To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._

  • Pricing Analyst Network Finance

    3 days ago

    Johannesburg, Gauteng, South Africa Network Finance. Full time

    Network Finance seeks an experienced Senior Quantitative Risk Analyst to join their dynamic pricing and profitability team in Johannesburg Central. This key role involves developing and analyzing pricing strategies to support the overall origination strategy and business objectives.Duties & Responsibilities

  • Business Development and Finance Expert

    4 hours ago

    Johannesburg, Gauteng, South Africa Network Finance Full time

    Job DescriptionWe are seeking a highly experienced Financial Analyst to join our team at Network Finance. This is a rare opportunity for a talented finance professional to make a meaningful contribution to the company's continued success.The Financial Analyst will be responsible for providing high-level financial guidance and support to the executive team....

  • Financial Analyst

    8 hours ago

    Johannesburg, Gauteng, South Africa Network Finance Full time

    Reference: NFC021730-Sel-1Are you a numbers enthusiast with a passion for analysis and a drive for excellence?Duties & ResponsibilitiesAn established and trusted FMCG company is seeking a talented Financial Analyst to join their dynamic team and contribute to the company's continued success. As a Financial Analyst, you will be responsible for assisting the...

  • Financial Analyst Position

    4 hours ago

    Johannesburg, Gauteng, South Africa Network Finance Full time

    Job OverviewWe are seeking a highly skilled Financial Analyst to join our dynamic team. As a key member of our finance department, you will be responsible for providing financial analysis and project support to the executive team.The ideal candidate will have a strong background in finance, with experience in financial analysis and project work. You will...

  • Finance Analyst

    4 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Key Responsibilities: As the Business Analyst, you will be responsible for the following: Analyzing financial and operational data to identify trends and opportunities. Developing and improving business processes to enhance efficiency. Collaborating with stakeholders to define business requirements. Preparing reports and presentations to support...

  • Lead Finance Professional Wanted

    4 hours ago

    Johannesburg, Gauteng, South Africa Network Finance Full time

    Job SummaryThis is an exceptional opportunity for a seasoned financial professional to join Network Finance as a Financial Analyst. In this role, you will play a vital part in shaping the company's financial strategy and contributing to its ongoing success.The ideal candidate will possess a deep understanding of financial markets and trends, as well as...

  • Finance Analyst

    3 weeks ago

    Johannesburg, Gauteng, South Africa Network Recruitment Full time

    Key Responsibilities:As the Business Analyst, you will be responsible for the following:Analyzing financial and operational data to identify trends and opportunities.Developing and improving business processes to enhance efficiency.Collaborating with stakeholders to define business requirements.Preparing reports and presentations to support strategic...

  • Finance Analyst

    2 weeks ago

    Johannesburg, South Africa Specd Full time

    **Job Title**:Finance Analyst **Employment Type**:Contract **Work Location**: Johannesburg Central, Hybrid (Adhoc request to the office) *** **MORE ABOUT THE PROJECT**: - The key objective of this project is to design and implement a holistic solution that drives standardized, consistent, and compliant annual financial statement compilation that is...

  • Finance Analyst

    3 weeks ago

    Johannesburg, South Africa Network Recruitment Full time

    Key Responsibilities:As the Business Analyst, you will be responsible for the following:Analyzing financial and operational data to identify trends and opportunities.Developing and improving business processes to enhance efficiency.Collaborating with stakeholders to define business requirements.Preparing reports and presentations to support strategic...

  • Financial Services Analyst

    2 days ago

    Johannesburg, Gauteng, South Africa Network Finance. Full time

    Network Finance: A Giant in Financial ServicesJob SummaryThis is an exciting opportunity for a Senior Quantitative Risk Analyst to join our pricing and profitability team at Network Finance. You will be responsible for developing, maintaining, and monitoring pricing and profitability models, as well as performing ongoing pricing model execution.You will work...

  • Corporate Finance Analyst

    4 weeks ago

    Johannesburg, South Africa Network Recruitment Full time

    Responsibilities:Conduct financial analysis to support corporate strategies and initiativesAssist with the preparation of financial models, valuations, and projectionsEvaluate business performance and provide actionable insights for improvementSupport M&A activity, due diligence, and integration processesMonitor industry trends and competitor performance to...

  • Finance Support Intern

    2 weeks ago

    Johannesburg, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office. **Key Responsibilities**: - Accurately resolve problems using investigative and analytical skills - Identify and replicate problems...

  • Project Analyst, Conservation Finance

    2 weeks ago

    Johannesburg, South Africa Conservation International Full time

    **Project Analyst, Conservation Finance** Conservation International protects nature for the benefit of humanity. Through science, policy, fieldwork, and finance, we spotlight and secure the most important places in nature for the climate, biodiversity, and for people. With offices in 30 countries and projects in more than 100 countries, Conservation...

  • Finance Analyst

    2 weeks ago

    Johannesburg, South Africa Philips Full time

    **Job Title**: Finance Analyst **In this role you will have the opportunity to**: - Drive analysis of business performance: sales, pricing, margin and costs (incl. marcom spend) - Providing financial analysis and guidance on all activities, plans, targets and business drivers - Identifying, addressing and tracking of business issues - Supporting with...

  • Data Analyst Finance

    7 days ago

    Johannesburg, South Africa ClarkHouse Human Capital Full time

    Gauteng, Johannesburg An exciting, listed, employer of choice is looking for a Data Analyst within the finance space. If you have been a management consultant or in Advisory in a big 4 or other consulting firm, or even in-house, with a strong data lean, looking at finance specific data analytics, please contact me for a confidential chat to hear...

  • Senior Finance Analyst

    1 week ago

    Johannesburg North, South Africa Silatech Consulting Full time

    Hi our client in Randburg requires a Senior Finance Analyst - CA(SA). The Senior Finance Analyst should have a minimum 3 years of post-articles experience post-articles experience, both largely in “reporting” specific roles. - Both should have SAP experience as well as HFM experience. - Period - 3 months, with client requesting to extend post this period...

  • Finance Analyst

    4 weeks ago

    Johannesburg, South Africa Profile Personnel Full time

    Finance Analyst required for a reputable automotive company based in Sandton Brief Role DescriptionAs part of the NSO Controlling team, the Financial Analyst role is responsible for effective planning, co-ordination, analysis and interpretation of strategic and financial inputs received from the Brands within the National Sales Organisation (NSO). It...

  • Corporate Finance Analyst

    1 week ago

    Johannesburg, South Africa Mass Staffing Projects Full time

    **Job Information** - Location- Corporate Finance Jobs in Johannesburg- Salary- R850k - R750k- Job Type- Permanent- Education- CFA or CPA or CF or MBA- Experience- 2 - 3 Years- Reference- 220120FAFINA03- - finance.jobs(at)staffingprojects.co.za- Fax- 0865728847A leader in the banking industry is looking for a driven Corporate Finance Analyst to add to their...

  • Corporate Finance Junior Analyst

    2 weeks ago

    Johannesburg, South Africa PeSo Holdings Full time

    **Corporate Finance Junior Analyst** **PeSo Holdings** **R15 000 - R18 000** **PeSo Holdings is looking for a Corporate Finance Junior Analyst to join its dynamic and innovative team. The successful incumbent will be based at the PeSo Holdings Johannesburg office.** **RESPONSIBILITIES AND WORK OUTPUTS** - Provide commercial insight and analysis of...

  • Senior Finance Analyst

    1 week ago

    Johannesburg, South Africa Pernod Ricard Full time

    MAIN PURPOSE OF THE ROLE: Assists with the timely and accurate reporting of financial performance of the PR Africa business (PR affiliates + third-party markets), together with all budgeting and forecast workflows to ensure management has clear visibility of past, current, and anticipated future performance. The Senior Finance Analyst will work alongside...