Tester (CRM)

CAREER OPPORTUNITY

Santam Business Change - CRM has a position available for a Manual Tester, with intention to grow Test Automation, who will be based in Bellville.

Experienced tester responsible for the development of test cases to verify the functionality on the CRM platform. Also responsible for linking test cases to business/systems requirements to ensure traceability. Will also execute regression test cases, log defects and the creation of test ware.
DUTIES

Analyses and develops the proper test coverage with the Business Analyst and /or CRM Configurator
Responsible for creating and executing test cases
Identify and create necessary test data
Checking test results and logging defects.
Analyses test failures
Analyses metrics for quality assessment
May work with Business Analyst to influence and monitor User Acceptance Testing.
Tracking and monitoring of errors and test results with project team
Responsibilities may require after hours and weekend work in response to needs of the systems being supported.
QUALIFICATIONS AND EXPERIENCE

Minimum of 3 years testing experience
Minimum of 1 year Automation Testing experience
Testing certification (ISTQB - Foundation certificate)
Experience in software testing methodologies (agile, waterfall, functional and non-functional), test planning, test case development and execution of test cases
Experience in developing test cases and test scenarios from use cases and/or requirements specifications.
Demonstrates strong analytical and problem solving skills and strong attention to detail.
Possesses good understanding of Quality Control and Quality Assurance concepts across the SDLC and the TDLC
Understands test metrics and how they are used for decision support
Has experience with Requirements Management, Test Management and Defect Management Tools

SKILLS
Provides input to continuously improve test methodology
Reviews functional requirements,
Defines test scenarios
Traces coverage and clearance
Provides input to standard test metrics and reporting
Prioritize defect management with development team

KNOWLEDGE
Standard MS CRM Dynamics 365 Application knowledge an advantage.
Experience with the Atlassian suite (Jira/Confluence/Xray)
System Development Life Cycle and Test Development Lifecycle.
Methods, standards and techniques supporting domain
Best practices in domain
Defect management
Good working knowledge of testing best practices and frameworks CORE COMPENTENCIES Cultivates innovation - Contributing dependently Customer focus - Contributing dependently Drives results - Contributing dependently Collaborates - Contributing dependently Being resilient - Contributing dependently ABOUT THE COMPANY

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.