Aftersales Consultant

6 months ago

Stellenbosch, South Africa SydSen Recruit Full time

Aftersales Consultant - Stellenbosch, Western Cape

Our client is looking for a Aftersales Consultant to join their team in Stellenbosch, Western Cape.

**Role Objective**:
To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals.

**Main Responsibilities**:

- Prepare for the arrival of the customer
- Taking care of customer at initial consultation upon arrival
- Ensure accurate Warranty and Motor plan details on system
- Update Dealer Management System, track all vehicles and update control systems
- Liaise with customers on regular basis throughout service
- Ensure accurate invoice payments
- Vehicle hand over
- Customer follow - up and reminders

**Requirements**:

- Senior Certificate Grade 12
- Minimum 2 years’ Service Advisor experience in a Dealership
- Computer literate (Office Suite)
- Driver’s license, own transport
- Technical Qualification (Advantageous)
- Certificated Service Advisor Training Completed (Advantageous)

**SYDSEN RECRUIT**
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- For more information please contact:
**Natani Taljaard

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