IT Technician

Install, configure, and maintain personal computers, file servers, ethernet networks, network cabling, and other related equipment, devices,and systems; adds or upgrades and configures disk drives, printers, and related equipment.

Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.).

Maintain and update documentation of procedures and configurations.

Manage software installations and ensure systems are up-to-date and secure

Provide technical support to users and train non-technical workers on the business systems which includes access systems, time and attendance as well as CCTV.

Assist with the configuration and deployment of new and refurbished workstations, peripherals, and software.

Manage daily backup and recovery protocols, ensuring all required file systems and system data are successfully backed up to appropriate media.

Ensure security through access controls, backups, and firewalls.

**Qualifications**:
Proven experience as IT Technician or related position.

Excellent diagnostic and problem-solving skills.

In-depth understanding of computer systems (hardware/software), networks, etc.

Excellent knowledge of internet security and data privacy principles.

Degree in Computer Science, engineering, or relevant field; certification as IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional).

**Desired Skills**:
Internet security

data privacy

hardware and software

1st Line

CompTIA A+

Strong communication skills and the ability to present complex information to non-technical colleagues.

Good time management skills and the ability to prioritize work.

Attention to detail and high level of accuracy.

Between 1 - 3 Years